You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues.
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Perform financial analysis and documentation tasks, including preparing, updating, and maintaining accurate records for project costing sheets.
Prepare comprehensive sales analysis materials, including the creation of charts, pivot tables, and data visualizations to assist in business reviews.
Manage and document manufacturing authorization certificates (MAFs) and coordinate the administrative and compliance documentation required for tender submissions.
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Client Communication: Act as a point of contact for clients, answering inquiries, providing information on products/services, and relaying messages to the sales team.
Business Development : Identify and pursue new business opportunities, partnerships and market segments to expand the Group's presence in the local market and ensure to establish key relationships with the right stakeholders to help gain the right access into the market.
Proposal Preparation: Assist in preparing sales proposals, quotations, and contracts. Ensure that all relevant information (such as project details, pricing, timelines) is included and accurate.
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