Master's Degree in English, TESL, Applied Linguistics, English Language Studies, Literature, or a related field (minimum requirement).• PhD in a related field is an added advantage.• Teaching experience in higher education institutions is preferred.• Professional certification such as TESOL, TEFL, or CELTA is an added advantage.
KNOWLEDGE, SKILLS & ABILITIES
• Excellent command of written and spoken English.• Strong presentation, communication, and interpersonal skills.• Ability to teach both face-to-face and online classes.• Proficiency in Microsoft Office, Learning Management Systems (LMS), and educational technology.• Strong organizational and time-management skills.• Ability to work independently and collaboratively within a multicultural environment.
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Strong customer-facing skills, including Customer Service and Customer Satisfaction, with the ability to build trust and maintain long-term relationships.
Knowledge of Vehicle Maintenance and Automotive Repair, with the ability to understand technical information and explain it clearly to customers.
Effective Communication skills, both verbal and written, to convey service recommendations, costs, and timelines accurately and professionally.
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HR Service Advisor is acting as the first point of contact for employees where self-service is either unavailable or where the query cannot be resolved through self-service channels available. The HR Service advisor provides answers to frequent questions related to e.g., HR policies, processes and systems and executes transactions unavailable through self-service. Complex queries may need to be escalated to specialists.
Complete requests from employees, creating written documents when required to meet regional laws or compliance
Be part of the team in planning and directing the establishment and administration of HR Shared Services in recruitment, staff processes, employee records and organizational change; assisting in developing appropriate systems and processes
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