In the absence of the Assistant Manager / Manager carry out the daily operation of the Restaurant ensuring effective communication of all required standards and procedures to all employees.
Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments in the absence of cashier crew.
Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.