-Handle customer enquiries related to hotel & flight bookings-Assist with hotel reservation enquiries-Assist with flight-related enquiries-Provide accurate solutions and professional customer service-Follow up on customer cases and maintain proper records-Achieve assigned KPI / service targets
Proficiency in Excel
Attention to detail
Organizational skills
Communication skills
Invoicing
Microsoft Excel
Accounting
Financial Reporting
Bookkeeping
Account Management
Onboarding Process
HR Administration
Record Keeping
Employee Relations
Recruitment Support
Payroll Processing
Communication Skills
Problem Solving
HRIS Systems
Bookkeeping
Data Entry
Accounts Payable
Accounts Receivable
Financial Reporting
Attention to Detail
Communication Skills
Time Management
Problem Solving
Teamwork
Microsoft Excel
QuickBooks
• Assist customers with product inquiries and recommendations• Maintain cleanliness and product display in the store• Handle stock arrangement and basic store operations• Conduct livestream sessions to promote products and engage with viewers• Introduce product features, promotions, and answer customer questions during live sessions• Work together with the sales and marketing team to achieve sales targets• Create a fun and interactive shopping experience for customers online and offline
* Plan, create and coordinate daily/weekly content for the company’s social media platforms, including Facebook, Instagram, TikTok and other relevant channels.
* Develop social media content such as graphics, short-form videos, reels, stories, captions and promotional materials.
* Manage and maintain the company’s social media content calendar and ensure content is published according to schedule.
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