We are looking for a commercially driven and technically minded Marine Technical Sales Engineer to support the growth of our business in Southeast Asia. The role focuses primarily on technical sales and business development within the marine industry, while also providing occasional onboard technical support, inspections, and light service activities when required.
Due to frequent business travel to Singapore and customers across the region, the candidate must be based in Johor Bahru, Malaysia.
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Lead and coordinate electrical, mechanical, controls, and CAD engineering teams to deliver complete and accurate IFC drawing packages (single-line diagrams, GA layouts, wiring schematics, HVAC/CFD layouts, grounding, fire systems, network architecture, etc.)
Review and validate SOO (Sequence of Operations) documentation for power, cooling, and controls systems to ensure alignment with solution architecture, customer specifications, and factory integration constraints.
Oversee preparation of commissioning documentation, including FAT scripts, test procedures, load-bank plans, protection coordination files, and integrated system validation steps
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Sales Targets: Achieving sales targets by developing and directing effective sales channels.
Interaction: Plan and conduct sales visits and customer calls to build and maintain relationships with existing clients and expand the customer base.
Demonstrations: Provide product demonstrations and maintenance services to clients, ensuring they have a comprehensive understanding of our solutions.
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Grow B&R's complete product portfolio by identifying and pursuing new and existing sales opportunities, achieving sales budgets at key accounts, and developing targeted strategies to expand the customer base through cold calling, enquiry generation, and marketing initiatives.
Understand customer requirements and market trends to define and develop the best technical solutions for applications, conduct in-depth technical presentations and discussions, and negotiate and finalize deals in coordination with the internal B&R team for seamless execution.
Provide exceptional sales support to existing customers, introduce new products and technical training offerings, follow up on purchase orders, dispatches, payments, and rental materials, and organize workflows and meetings to consistently meet customer deadlines.
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Identify potential customers and businesses that could benefit from the company's products or service.
Present SICK's value proposition and conduct product demonstrations to showcase its benefits.
In-depth coverage and understanding of assigned accounts directly and/or with channels to identify customer needs and develop opportunities to orders.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
To prepare scope of work for vendor to quote for additional request
Work closely with the Sales team to understand and define client’s key business drivers and requirements
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Develop and maintain relationships with new and existing clients within the engineering, maintenance, oil & gas, petrochemical, marine, and manufacturing sectors.
Identify business opportunities and generate sales leads through prospecting, networking, and client visits.
Understand customer challenges and propose suitable industrial maintenance and asset integrity solutions.
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Drive revenue growth across both Process Automation and Factory Automation portfolios by identifying new business opportunities, managing key accounts, and leveraging a cross-division approach to deliver tailored automation solutions within the assigned territories: Penang, Kedah, and Ipoh
Provide technical sales support and solution consulting by deeply understanding customer applications, recommending integrated product and system solutions, and collaborating closely with engineering teams to ensure successful and efficient implementation
Build strong customer relationships and market presence by engaging key stakeholders, delivering impactful product presentations, and positioning Pepperl+Fuchs as a trusted, customer-centric automation partner across the region
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