Portfolio Debt Recovery: Conduct structured and professional outbound collection calls to delinquent customers to minimize Non-Performing Loans (NPL) and reduce Expected Credit Loss (ECL) provisions.
Asset Repossession & Tracking: Execute timely and lawful repossession activities to locate and recover vehicles within the default portfolio, ensuring strict compliance with internal Standard Operating Procedures (SOPs) and banking regulatory frameworks.
Account Investigation & Verification: Perform thorough background evaluations on delinquent accounts, initiating skip-tracing searches and site visit requests to locate uncontactable borrowers or missing assets.
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Sales Skills
Communication Skills
Persuasion
Active Listening
Product Knowledge
Goal Oriented
Resilience
CRM Software
Lead Generation
Upselling
Outbound Calls
Result Orientated
Self-Motivation
Customer Service
Time Management
Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
· Monitor inventory levels and place purchase orders when stock reaches the established safety stock level.
· Prepare and process purchase orders in accordance with company purchasing procedures.
· Update and maintain accurate stock movement records in the inventory management system. Maintain organized purchasing and inventory records for audit and reference purposes.
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1.Minimum 1 year of experience in purchasing
inventory control
or a similar role is preferred.
2.Strong negotiation and communication skills.
3.Proficient in Microsoft Office
especially Excel
and any inventory systems.
4.Ability to work independently and meet deadlines.
Basic understanding of inventory control and purchasing processes.
+7
Posted
4 days ago
Chat Available
You can chat with the employer only after applying for this job.
Leadership
Strategic Thinking
Strategic Planning
Financial Reporting
Business Development
Governance
Compliance
Change Management
Stakeholder Management
Communication
Team Management
Problem Solving
RESULT ORIENTATED
INTEGRITY SYSTEM
+12
Posted
16 days ago
Chat Available
You can chat with the employer only after applying for this job.
• Provide maintenance support of office equipment• Perform preventive maintenance according to service schedules.• Troubleshoot and resolve technical issues at customer premises.• Prepare and submit service reports after each assignment.• Provide professional technical support and maintain good customer relationships.• Ensure all work complies with company procedures and safety standards.
Lead and perform complex maintenance, troubleshooting, and repair of mechanical, electrical, and HVAC systems across various facilities, ensuring optimal operational efficiency and minimal downtime.
Develop, implement, and manage comprehensive preventive maintenance programs for all building systems, including plumbing, drainage, and Building Management Systems (BMS), to proactively identify and address potential issues.
Interpret and utilize technical blueprints, schematics, and diagnostic data to accurately identify system faults and implement effective repair strategies.
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Mechanical Systems Maintenance
Electrical Systems Troubleshooting
HVAC System Repair
Plumbing and Drainage Systems
Building Management Systems (BMS)
Preventive Maintenance
Technical Diagnostics
Blueprint Reading
Safety Procedures
Team Collaboration
+8
Posted
2 days ago
Chat Available
You can chat with the employer only after applying for this job.
Carry out risk-based audits across financial, operational, and compliance areas for subsidiaries nationwide, including functions such as procurement, inventory, logistics, credit control, HR, and fixed assets.
Follow up on previous audit findings to ensure corrective actions are properly implemented and closed.
Review financial and operational data, engage with key stakeholders, and assess risk areas to determine audit focus.
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