Handle customer enquiries through phone calls, WhatsApp, email, walk-in customers, and existing customer communication channels.
Confirm customer order details, including product specifications, size, quantity, material, colour, completion date, delivery arrangement, and self-collection arrangement.
Coordinate closely with Designer, Production Department, Storekeeper, Logistic Department, Billing Department, and Finance Department to ensure smooth order processing....
Handle customer enquiries through phone calls, WhatsApp, email, walk-in customers, and existing customer communication channels.
Confirm customer order details, including product specifications, size, quantity, material, colour, completion date, delivery arrangement, and self-collection arrangement.
Coordinate closely with Designer, Production Department, Storekeeper, Logistic Department, Billing Department, and Finance Department to ensure smooth order processing....
Lead the development and execution of integrated marketing strategies across e-commerce platforms (Website, Shopee, TikTok Shop) to drive revenue growth and brand visibility.
Own campaign planning and go-to-market execution for seasonal launches, platform events, and product drops — from briefing through to post-campaign analysis and reporting.
Oversee end-to-end e-commerce operations including product listings, pricing strategy, promotional mechanics, and inventory coordination across all channels....
Lead the development and execution of integrated marketing strategies across e-commerce platforms (Website, Shopee, TikTok Shop) to drive revenue growth and brand visibility.
Own campaign planning and go-to-market execution for seasonal launches, platform events, and product drops — from briefing through to post-campaign analysis and reporting.
Oversee end-to-end e-commerce operations including product listings, pricing strategy, promotional mechanics, and inventory coordination across all channels....
Lead the development and execution of integrated marketing strategies across e-commerce platforms (Website, Shopee, TikTok Shop) to drive revenue growth and brand visibility.
Own campaign planning and go-to-market execution for seasonal launches, platform events, and product drops — from briefing through to post-campaign analysis and reporting.
Oversee end-to-end e-commerce operations including product listings, pricing strategy, promotional mechanics, and inventory coordination across all channels....
Operational Monitoring and Analysis: Monitor operational performance across the region; analyze data regarding customer complaints, delivery timeliness, loss, and damage to promptly identify and assess issues related to rules, resources, routing, and operational procedures.
Major Event Response: Coordinate operational responses to significant external events such as public activities or natural disasters within the region; proactively allocate resources and transport capacity to ensure stable and safe operations.
Major Anomaly Follow-up: Manage the information collection, communication, escalation, and follow-up for major operational and non-operational anomalies in the region; drive relevant departments to resolve issues promptly and ensure full closure....
Operational Monitoring and Analysis: Monitor operational performance across the region; analyze data regarding customer complaints, delivery timeliness, loss, and damage to promptly identify and assess issues related to rules, resources, routing, and operational procedures.
Major Event Response: Coordinate operational responses to significant external events such as public activities or natural disasters within the region; proactively allocate resources and transport capacity to ensure stable and safe operations.
Major Anomaly Follow-up: Manage the information collection, communication, escalation, and follow-up for major operational and non-operational anomalies in the region; drive relevant departments to resolve issues promptly and ensure full closure....
Operational Monitoring and Analysis: Monitor operational performance across the region; analyze data regarding customer complaints, delivery timeliness, loss, and damage to promptly identify and assess issues related to rules, resources, routing, and operational procedures.
Major Event Response: Coordinate operational responses to significant external events such as public activities or natural disasters within the region; proactively allocate resources and transport capacity to ensure stable and safe operations.
Major Anomaly Follow-up: Manage the information collection, communication, escalation, and follow-up for major operational and non-operational anomalies in the region; drive relevant departments to resolve issues promptly and ensure full closure....
Operational Monitoring and Analysis: Monitor operational performance across the region; analyze data regarding customer complaints, delivery timeliness, loss, and damage to promptly identify and assess issues related to rules, resources, routing, and operational procedures.
Major Event Response: Coordinate operational responses to significant external events such as public activities or natural disasters within the region; proactively allocate resources and transport capacity to ensure stable and safe operations.
Major Anomaly Follow-up: Manage the information collection, communication, escalation, and follow-up for major operational and non-operational anomalies in the region; drive relevant departments to resolve issues promptly and ensure full closure....
Operational Monitoring and Analysis: Monitor operational performance across the region; analyze data regarding customer complaints, delivery timeliness, loss, and damage to promptly identify and assess issues related to rules, resources, routing, and operational procedures.
Major Event Response: Coordinate operational responses to significant external events such as public activities or natural disasters within the region; proactively allocate resources and transport capacity to ensure stable and safe operations.
Major Anomaly Follow-up: Manage the information collection, communication, escalation, and follow-up for major operational and non-operational anomalies in the region; drive relevant departments to resolve issues promptly and ensure full closure....
Identify and develop new business opportunities through cold calling, networking, referrals, customer visits, exhibitions, and other business development activities.
Identify potential customers and understand their technical, operational, and business requirements to propose suitable products and solutions.
Conduct client meetings, presentations, site visits, product demonstrations, and technical discussions to promote company products and capabilities....
Identify and develop new business opportunities through cold calling, networking, referrals, customer visits, exhibitions, and other business development activities.
Identify potential customers and understand their technical, operational, and business requirements to propose suitable products and solutions.
Conduct client meetings, presentations, site visits, product demonstrations, and technical discussions to promote company products and capabilities....
Accurately process and record incoming customer payments via various methods (check, EFT, credit card), ensuring timely application to customer accounts.
Generate and send out invoices to customers promptly and accurately, verifying all details including pricing, quantities, and terms.
Monitor customer account details for non-payments, delayed payments, and other irregularities, and follow up on overdue accounts through calls, emails, and collection letters....
Accurately process and record incoming customer payments via various methods (check, EFT, credit card), ensuring timely application to customer accounts.
Generate and send out invoices to customers promptly and accurately, verifying all details including pricing, quantities, and terms.
Monitor customer account details for non-payments, delayed payments, and other irregularities, and follow up on overdue accounts through calls, emails, and collection letters....
Accurately process and record incoming customer payments via various methods (check, EFT, credit card), ensuring timely application to customer accounts.
Generate and send out invoices to customers promptly and accurately, verifying all details including pricing, quantities, and terms.
Monitor customer account details for non-payments, delayed payments, and other irregularities, and follow up on overdue accounts through calls, emails, and collection letters....
Greet and assist students, parents, and visitors in a friendly and professional manner, answering inquiries about tuition programs, schedules, and fees.
Manage student enrollment, registration, and record-keeping, ensuring all information is accurate and up-to-date in the centre's database.
Handle incoming and outgoing communications, including answering phone calls, responding to emails, and sorting mail....
Greet and assist students, parents, and visitors in a friendly and professional manner, answering inquiries about tuition programs, schedules, and fees.
Manage student enrollment, registration, and record-keeping, ensuring all information is accurate and up-to-date in the centre's database.
Handle incoming and outgoing communications, including answering phone calls, responding to emails, and sorting mail....