Full Time ENGINEER SUPPORT Jobs, Salary up to MYR 2,500 in Vista Summerose Federal Territory - Maukerja

Job description:

POSITION

: ENGINEER SUPPORT

BASIC SALARY: RM 2,300 - RM2,500.00

Support Engineer Requirements

Diploma / Degree in Computer Science, IT, Software Engineering or related field.

1-3 years of experience in application/technical/software support.

Basic Understanding of web, mobile, backend API, and database flow.

Understand, familiar and experienced with Flutter/Dart, JavaScript, Laravel, SQL Databases, Postman, Node.js or other related tools

Experienced with debugging mobile apps (Android/iOS)

Knowledge of payment systems (FPX, QR Payment, etc.)

Able to review logs and identify technical errors.

Strong troubleshooting, analytical, and documentation skills.

Good communication and issue handling discipline

Diploma / Degree in Computer Science, Information Technology, Software Engineering, Electronic Engineering, Computer Engineering, or related field.

1–5 years of experience in Application Support, Technical Support, Software Engineering, IoT Systems, or Full Stack Development.

Experience with Flutter (Dart) mobile application development, debugging, and troubleshooting.

Experience with PHP and Laravel framework for web dashboard and backend development.

Strong understanding of RESTful APIs, API integration, and API troubleshooting.

Experience with MySQL database management, SQL query writing, and database troubleshooting.

Familiarity with database management tools such as TablePlus, phpMyAdmin, or similar tools.

Experience with Microsoft Azure Cloud services.

Strong knowledge of Linux operating systems and server administration.

Experience working with NVIDIA Jetson Orin Nano, edge computing devices, or similar embedded Linux platforms.

Understanding of IoT architecture, telemetry data flow, and device-to-cloud communication.

Ability to analyze logs, system metrics, and network connectivity issues.

Experience using debugging and testing tools such as Postman, SSH, Linux command-line tools, and monitoring platforms.

Strong analytical, troubleshooting, and problem-solving skills.

Good communication skills and ability to work with cross-functional teams.

Ability to manage incidents, prioritize tasks, and work effectively under pressure.

Job Description (Software & Hardware)

Provide second-level application support for mobile, web, backend API, and database related issues.

Investigate and reproduce reported incidents from users and internal teams.

Analyze request/response, logs, and database records to determine root cause area.

Differentiate between user issue, data issue, configuration issue, system issue, and software defect.

Perform API testing and database validation.

Prepare complete and structured escalation to software developer when code-level action is needed.

Perform retesting after bug fix or deployment.

Maintain issue records and support documentation.

Provide Level 2 technical support for mobile applications, web dashboards, backend APIs, cloud infrastructure, and IoT devices.

Investigate and troubleshoot issues across Flutter mobile applications, Laravel dashboards, backend services, databases, and cloud environments.

Monitor application, server, and device logs to identify root causes and recommend corrective actions.

Support deployment, maintenance, and troubleshooting of Azure Cloud.

Perform API testing, validation, and debugging using appropriate tools.

Analyze MySQL databases, validate data integrity, and execute SQL queries for troubleshooting and reporting.

Support NVIDIA Jetson Orin Nano and edge computing devices, including device-to-cloud communication and connectivity issues.

Coordinate with developers and engineers to resolve application defects and infrastructure-related incidents.

Assist in system deployment, configuration, monitoring, and post-release verification.

Maintain technical documentation, incident reports, troubleshooting guides, and support procedures.

Participate in continuous improvement initiatives to enhance system reliability, performance, and support processes

BENEFITS

• Clinic Panel
• company car
• allowance (exceptional)

Apply here : *************
or Whatsapp (************* 8672)

Application Deadline: 02/12/2026
Expected Start Date: Fast Hiring (Urgent immediate hiring)

Benefits:

• Company car
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: Hybrid remote in Bentong (Bentong, 28700)

Job Types: Full-time, Fresh graduate

Pay: RM2,300.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person