The Financial Markets Ombudsman Service (FMOS) (please refer to our website at www.fmos.org.my for more information), would like to invite applications from qualified and experienced candidates for the following position:-
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.