• Manage daily administrative operations to ensure smooth and efficient office operations• Maintain and organize digital and physical filing systems for accurate documentation and easy retrieval• Prepare, compile, and submit required documents to relevant government authorities• Coordinate with vendors and service providers for administrative support and services• Liaise with Accounts Department to prepare financial documents for loan disbursement and ensure complete supporting documents• Prepare and issue customer invoices accurately and timely• Assist in monitoring documentation, maintaining records, and supporting general administrative and financial processes
Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations.
Drill down the analysis to find exact root cause for performance gap, rooms for improvement,underlying business risk or bottlenecks that business team are/will be facing.a
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Define and drive regional communications strategies that support business objectives and reinforce CARSOME’s positioning as a tech-driven automotive leader. Ensure consistency in tone, voice, and key messaging across markets and platforms.
Lead the planning and execution of thought leadership initiatives to build visibility around CARSOME’s industry insights, innovation, sustainability, and startup ecosystem contributions. Identify and manage speaking engagements, awards, article contributions, interviews, and other executive profiling opportunities.
Oversee the development of high-quality content including press releases, long-form articles, thought leadership articles, talking points, speeches, awards submissions and strategic decks. Review and edit materials to ensure brand alignment and clarity of messaging.
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Define and drive regional communications strategies that support business objectives and reinforce CARSOME’s positioning as a tech-driven automotive leader. Ensure consistency in tone, voice, and key messaging across markets and platforms.
Lead the planning and execution of thought leadership initiatives to build visibility around CARSOME’s industry insights, innovation, sustainability, and startup ecosystem contributions. Identify and manage speaking engagements, awards, article contributions, interviews, and other executive profiling opportunities.
Oversee the development of high-quality content including press releases, long-form articles, thought leadership articles, talking points, speeches, awards submissions and strategic decks. Review and edit materials to ensure brand alignment and clarity of messaging.
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Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
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Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
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Support the Marketing Manager in executing well-rounded marketing strategies that align with business objectives.
Collaborate with in-house teams (Creative, Social Media, Performance Marketing, CRM) to contribute to the development of campaigns, ensuring consistency and effectiveness.
Conduct market research to identify trends, opportunities, and challenges, supporting the development of data-driven marketing initiatives.
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Tracking & Documentation: Record and maintain the ownership transfer tracking listing, ensuring every case is accurately logged and kept up to date.
Request Processing: Support and perform all ownership transfer requests, including filtration checks to confirm requirement fulfillment before proceeding.
External Liaison: Liaise with external parties, including JPJ, on all required actions relating to the ownership transfer process.
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