Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Participate in executing customer service strategies.
Inform customers about order status, invoices and other standard information needed to complete the sale....
Customer Service
Food Safety
Communication
Conflict Resolution
Food Preparation
Food and Beverage
Attention to Detail
Service Orientation
Food and Beverage Knowledge
Cash Handling
Coffee preparation
Customer service
Team leadership
Inventory management
Cash handling
Beverage knowledge
Point of Sale (POS) systems
Food safety standards
Opening/closing procedures
Staff training
Staff training
Customer Service
Coffee Preparation
Team Leadership
Inventory Management
Point of Sale (POS) Systems
Cash Handling
Beverage Knowledge
Food Safety Standards
Staff Training
Sales Skills
Respond promptly and professionally to customer inquiries regarding product issues, warranty claims, and service requests via phone, email, and in-person.
Process and track customer complaints and feedback, escalating complex issues to the relevant departments for resolution while maintaining clear communication with the customer.
Assist customers in troubleshooting common product problems and provide guidance on product usage and maintenance to ensure customer satisfaction....
Coffee preparation
Customer service
Team leadership
Inventory management
Cash handling
Beverage knowledge
Point of Sale (POS) systems
Food safety standards
Opening/closing procedures
Staff training
Staff training
Customer Service
Coffee Preparation
Team Leadership
Inventory Management
Point of Sale (POS) Systems
Cash Handling
Beverage Knowledge
Food Safety Standards
Staff Training
Sales Skills
Customer Service
Food Safety
Communication
Conflict Resolution
Food Preparation
Food and Beverage
Attention to Detail
Service Orientation
Food and Beverage Knowledge
Cash Handling
We are hiring for Mandarin Speaker for our client based in Cyberjaya for Customer Support role for Travel project.Salary RM 4500 basic +shift allowance +KPIIf you are interested, kindly drop the whatsapp text to book the interview slot +601127266261
-Handle customer enquiries related to hotel & flight bookings-Assist with hotel reservation enquiries-Assist with flight-related enquiries-Provide accurate solutions and professional customer service-Follow up on customer cases and maintain proper records-Achieve assigned KPI / service targets
Halal Certification Management
Research and Development (R&D)
Food Science
Product Development
Quality Assurance
Regulatory Affairs
Food Safety Standards