Prepare and cook a variety of dishes according to established recipes and quality standards, ensuring consistency and presentation.
Manage all aspects of kitchen operations, including food preparation, cooking, plating, and maintaining a clean and organized workspace.
Adhere strictly to food safety and sanitation regulations, including proper storage, handling, and temperature control of ingredients and finished products.
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Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule towing services and other service arrangements.
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✅ Good communication & customer service skills
✅ Conversational English & Bahasa Malaysia
✅ Friendly
confident & customer-oriented
✅ Able to handle customer enquiries professionally
✅ Basic sales & cashier/POS knowledge
✅ Good teamwork & interpersonal skills
✅ Able to work shifts
✅ Well-groomed and professional
✅ Retail / customer service experience is an advantage
Monitor and respond promptly to all official company emails to ensure timely communication and coordination.
Manage office petty cash, including disbursement, record-keeping, and monthly reconciliation.
Provide support and guidance to agents on various operational matters such as ERP system usage, stamping procedures, training schedules, and general enquiries.
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To undertake the planning and execution of statutory audits of companies in varied industries in accordance approved standards on auditing in Malaysia.
Performing tests of controls, audit testing, and preparation of audit paperwork and relevant documentation in accordance with standards and requirements.
Review work performed by team members and provide constructive feedback, coaching and mentoring.
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We are looking for a proactive and relationship-driven Customer Success Executive (CSE) to join Octovis.
This is not a traditional Customer Service or Technical Support role.
You will be the main relationship owner for your assigned customers — from the first interaction, product demonstration and closing, all the way through onboarding, Go-Live, adoption and long-term customer growth.
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Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Information Maintenance:Promptly update client information and follow-up records to ensure data accuracy and completeness.
Risk Alert: Keenly identify potential risks or fraudulent activities during communications and promptly report them for handling.
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Customer Service
Communication Skills
Automotive Knowledge
Sales Skills
Problem-Solving
Technical Understanding
Time Management
Perodua Vehicle Knowledge
Automotive Repair
Service Scheduling
Parts Ordering
Teamwork
Host engaging and dynamic live streaming sessions to showcase products and promotions, ensuring a high level of audience interaction and participation.
Develop and execute creative content strategies for live streams, including scriptwriting, segment planning, and visual merchandising to maximize product appeal.
Build and nurture a strong online community by actively engaging with viewers in real-time, responding to comments and questions, and fostering a positive and interactive environment.
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Monthly order and production planning: Consolidate monthly customer orders and sales forecasts, prepare the monthly production plan for management review, and communicate the approved plan to the Production Department for implementation.
Weekly planning: Prepare and coordinate weekly sales and delivery plans in line with the approved monthly production and sales plans.
Order feasibility: Assess order feasibility and confirm product availability, production capacity and delivery schedules, including orders for special-specification and customised products.
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Sales and Demand Planning
Order Management and Fulfilment
Production and Inventory Coordination
Logistics and Delivery Coordination
Data Analysis and Microsoft Excel