Technical Support: Assist customers in troubleshooting and resolving issues related to electronic products, including laptops, smartwatches, earbuds, speakers, TVs and mobile devices.
Perform onsite installation, configuration, and deployment of enterprise IT infrastructure equipment, including servers, storage systems, network switches, routers, firewalls, and related hardware.
Represent the company with comprehensive knowledge of our product offerings to consult and advise our clients to help shape high performance solutions to achieve their business ambitions;