Perform analysis to identify performance trends and insights
Conduct root cause investigations to identify root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing
Work together with various stakeholders to develop solutions/ improvement plans for process and/or performance related issues...
Communicate and follow up with customers to understand their requirements and ensure their needs are met.
Receive customer files and handle order processing, order placement, follow-ups, and delivery arrangements.
Arrange packing, warehouse dispatch, and logistics. Verify finished products against specifications and quantities, prepare delivery orders and billing documents, and follow up on installation issues, customer acceptance, payment collection, and after-sales matters....
Product Development
Skincare Formulation
Mandarin Chinese
Market Research
Project Management
Cosmetic Science
Quality Control
Quality Control
Quality Control
communication
presentation
coaching
interpersonal skills
organizational
time management
Microsoft Word
Excel
PowerPoint
Food and Beverage Operations
Training and Development
Operational Efficiency
Staff Training
Menu Knowledge
Understand the hiring requirements, execute the end-to-end recruitment process to source, screen and select candidates via different channels, coordinate for interview arrangement, background screening, and to complete the offering and on-boarding process
Perform proper onboarding and offboarding processes e.g. email creation and deletion, orientation/briefing, system and personal files updates, exit interviews, etc.
Prepare and process monthly payroll in highest accuracy and ensure punctual pay-out for salary and statutory contributions (EPF, SOCSO, EIS, PCB, HRDF etc.)...