5,000+ Customer Care Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"customer care"
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MYR600 - MYR1,000 Sebulan
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing questions about products, services, and order status.
- Provide exceptional customer support by actively listening to customer concerns, demonstrating empathy, and offering effective solutions to resolve issues and complaints.
- Maintain accurate and detailed records of customer interactions, transactions, comments, and actions taken in the CRM system. ...
Jadilah pemohon terawal!
Posted
a month ago
MYR4,000 - MYR5,000 Sebulan
+Pampasan Tambahan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Quick Job Details• Intake: July 2026• Work Location: Petaling Jaya / Subang Jaya / Ampang Park (On-site)• ⏰ Working Hours: 24/7 rotational shifts (Shift allowance provided)• Working Schedule: 5 working days, 2 rest days• Salary: Basic from RM4,000 (Negotiable based on experience) + KPI incentives + Night Shift AllowanceHandle customer enquiries through phone, email, and live chat professionally.
- Understand customers' needs and provide accurate information and solutions.
- Resolve customer issues or escalate complex cases to the relevant team when needed. ...
Posted
a month ago
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MYR2,600 - MYR3,000 Sebulan
+Pampasan Tambahan
Dekat Stesen Tren
- Handle and manage all Memorial Hall related issues. 处理和管理所有与纪念堂相关的事务。
- Coordinate with Service Consultant for the deceased check-in, check-out and assist in Funeral Procession. 协调服务顾问，安排逝者的入住、退房，并协助进行丧礼仪式。
- Explain the terms and conditions of using the Memorial Hall to the customer and assist the customer in filling the Memorial Hall registration form. 向客户讲解纪念馆使用条款及条件，并协助客户填写纪念馆登记表。 ...
Posted
a month ago
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Customer Service Coordinator (Export Forwarding)
MYR2,200 - MYR4,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Support HOD with departmental documentation operations.
- Coordinate export shipments, ensuring timely movement and liaising with th relevant parties.
- Handle export document declarations and liaise with government agencies OGA. ...
Posted
4 days ago
MYR4,000 - MYR4,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle daily customer inquiries via phone, email, and live chat, providing professional consultation and effective communication.
- Resolve customer disputes and complaints related to various payment platforms.
- Conduct customer follow-ups, listen attentively to their needs, and provide timely feedback to enhance satisfaction. ...
Posted
a month ago
Mandarin Speaker Customer Service 繁體中文客服 | Fresh Graduates Welcome
MYR3,000 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Deliver exceptional customer support through chat and email.
- Understand customer needs and provide accurate, timely, and effective solutions.
- Investigate and resolve customer concerns, escalating complex issues when necessary. ...
Posted
2 days ago
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Customer Service Executive (E-commerce)
MYR2,000 - MYR2,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer enquiries via Shopee, Lazada, and other e-commerce platforms
- Follow up on parcel status and delivery updates
- Assist customers with delivery issues and complaints ...
Posted
5 days ago
MYR3,300 - MYR4,600 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- What You'll Do:Handle customer inquiries via Voice, Chat, and Email (primarily Chat & Email)Resolve customer issues while achieving SLA, Quality, and CSAT targetsAccurately document customer interactions using CRM systemsDeliver excellent customer service in a fast-paced environment
Posted
a month ago
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Customer Service (Mandarin Speaker)
MYR3,000 - MYR4,500
Dekat Stesen Tren
- Follow up sales : Phone, whatsapp text and voice message
- Chasing outstanding payments
- Coordinate and moderate for classes ...
Posted
3 days ago
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Customer Service & Operations Coordinator
MYR1,700 - MYR1,800 Sebulan
Graduan Baru
Dekat Stesen Tren
- Monitor daily parking operations for all company branches from the Operations Control Centre.
- Attend to customer enquiries, complaints, and assistance requests via phone calls, WhatsApp, intercom systems, and parking management platforms.
- Coordinate with site personnel to ensure smooth operations and prompt resolution of issues. ...
Posted
5 days ago
job_detail.chat_available
MYR5,000 - MYR5,600 monthly
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Assist advertisers via live chat and ticketing
- Troubleshoot advertising issues
- Support campaign-related enquiries ...
Jadilah pemohon terawal!
Posted
a month ago
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Customer Support Executive
MYR2,000 - MYR3,000 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
- • Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
- • Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
- • Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels. ...
Posted
16 hours ago
job_detail.chat_available
MYR2,500 - MYR4,000 Sebulan
+Pampasan Tambahan
Graduan Baru
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. ...
Jadilah pemohon terawal!
Posted
2 months ago
job_detail.chat_available
MYR2,500 - MYR4,000 Sebulan
+Pampasan Tambahan
Graduan Baru
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. ...
Posted
2 months ago
job_detail.chat_available
MYR4,500 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Provide professional customer support via phone, email, and live chat.
- Assist customers with account-related inquiries, product information, onboarding processes, and service requests.
- Resolve customer issues efficiently while ensuring a high level of customer satisfaction. ...
Posted
a month ago
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MYR2,200 - MYR2,800 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Minimum 2 years of customer service experience.
- Experience in handling customer complaints and service recovery.
- Strong communication and problem-solving skills. ...
Posted
11 days ago
Customer Service (Normal Working Hour) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide customer service based call, live chat & email support to customers
- Activate and engage with client/customer and provide accurate information
- Record and update customers’ cases into the system and trackers following appropriate processes ...
Posted
3 days ago
MYR4,400 - MYR4,800 monthly
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer enquiries and service requests via phone, email, and live chat
- Support hotel bookings, reschedule, cancellations and so on
- Assist with delays, cancellations, refunds, and enquiries ...
Posted
a month ago
Undisclosed
Dekat Stesen Tren
- Minimum Diploma or Bachelor's Degree in Business Administration, Communications, Customer Service, or a related field. (Relevant working experience may be considered in lieu of qualifications.)
- Minimum 2 years of experience in customer service, customer support, call centre, or a related role.
- Comfortable working with computers, digital communication platforms, and Microsoft Office applications. ...
Posted
16 hours ago
MYR8,000 - MYR8,350 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Guide users through system features and resolve inquiries with clarity and professionalism.
- Maintain a courteous, empathetic, and service-oriented tone across all channels.
- Log all inquiries into the ticketing system (e.g., ClickUp). ...
Posted
a month ago
Customer Service / Sales Executive Car Insurance (Mandarin Speaker)
MYR2,400 - MYR2,401 Sebulan
+Pampasan Tambahan
Graduan Baru
Bachang, Melaka
- Serve as the first point of contact for insurance policyholders and potential customers via phone, email, chat, and social media
- Provide accurate information on insurance packages, coverage, claims processes, and benefits
- Assist clients in renewing car insurance, making changes to their policy, or purchasing new plans ...
Posted
2 days ago
MYR4,000 - MYR4,300 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer enquiries and service requests via phone, email, and live chat
- Support hotel bookings, reschedule, cancellations and so on
- Assist with delays, cancellations, refunds, and enquiries ...
Posted
a month ago
MYR3,200 - MYR4,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- FRESH GRADUATES & EXPERIENCED ARE WELCOME TO APPLY!!!
- Call Centre Environment (24 x7)
- 5 Working days per week ...
Posted
2 months ago
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Customer Service Adviser
MYR1,700 - MYR3,000 Sebulan
- • Provide excellent customer service to walk-in and WhatsApp customers. • Handle motor insurance claim documentation and follow-up. • Update claim and repair progress in the system • Liaise with insurance companies, customers and assessors. • Prepare quotations, repair orders and claim documents. • Collect and verify required documents for insurance claim submission. • Monitor insurance approval status and update customers accordingly. • Perform administrative duties and maintain accurate records.
Posted
16 days ago
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Customer Service Executive (5 Day Work Week) – Mandarin Speaker
MYR2,800 - MYR3,200 Sebulan
Graduan Baru
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer enquiries via WhatsApp, Live Chat, Social Media, and other communication channels in a timely and professional manner.
- Respond to customer enquiries and resolve issues efficiently while ensuring excellent customer satisfaction.
- Process and manage customer orders received through the company's official website and other e-commerce platforms. ...
Posted
13 days ago
Undisclosed
- Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
- Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
- Handle customer’s concern, analyse root cause and take improvement activities ...
Jadilah pemohon terawal!
Posted
23 days ago
job_detail.chat_available
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
a month ago
job_detail.chat_available
MYR3,500 - MYR4,500 Sebulan
Dekat Stesen Tren
Posted
a month ago
MYR8,500 - MYR9,000 monthly
Dekat Stesen Tren
- Handle customer enquiries via phone, email, and live chat
- Assist customers with booking-related requests, amendments, cancellations, and general enquiries
- Provide accurate and timely support throughout the customer journey ...
Posted
a month ago
job_detail.chat_available
MYR4,000 - MYR5,000 Sebulan
Dekat Stesen Tren
- Handle customer inquiries and complaints in a professional manner
- Assist customers in resolving issues and providing accurate information
- Ensure customer satisfaction by delivering timely and effective support ...
Posted
4 days ago