Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
Coordinate and prepare daily ecommerce (Shopee, Lazada, TikTok and others ) sales & operational administration functions including all types of reporting submission, filing, documentations and data maintenance.
Manage a designated portfolio of segment-based accounts while driving new business acquisition and growth to achieve assigned sales targets and revenue goals.
Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.