Handle the full cycle of customer support and consultation via calls, WhatsApp, social media, and other channels, responding to inquiries, concerns, and issues promptly and professionally.
Customer Service – Responsible for handling customer enquiries, providing assistance, addressing customer concerns, and ensuring a positive customer experience.
Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.