Customer Service Agent Jobs in Selangor - August 2026 - Urgent Hiring
Paparan 107 hasil carian kerja kosong untuk
"customer service agent"
di Selangor
Boleh Sembang
CUSTOMER SUPPORT EXECUTIVE (Hq-selangor)
MYR2,400 - MYR3,000 Sebulan
- Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms.
- Service & Technical Coordination: Liaise closely with field technicians and the after-sales team to schedule maintenance, routine checking, emergency troubleshooting, and pre-delivery inspections (PDI).
- Feedback & Problem Resolution: Proactively follow up with clients post-service/delivery to ensure satisfaction, address issues promptly, and maintain long-term client relationships. ...
Posted
3 days ago
Boleh Sembang
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Sebulan
+Pampasan Tambahan
Dekat Stesen Tren
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
2 days ago
Boleh Sembang
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Graduan Baru
Dekat Stesen Tren
- Make outbound calls to customers to provide product and service information.
- Provide accurate and timely information to customers regarding products, services, and account details.
- Document all customer interactions and resolutions in the company's CRM system. ...
Jadilah pemohon terawal!
Posted
a day ago
Boleh Sembang
MYR3,000 - MYR4,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Answer customer questions through phone calls, emails, and chat in a friendly and timely manner
- Provide clear information about products, services, and company policies
- Help customers solve basic technical and service-related issues ...
Posted
a month ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Dekat Stesen Tren
- Handle inbound and outbound calls, emails, or chats related to financial services.
- Assist customers with account inquiries, transactions, billing, and general financial information.
- Resolve customer complaints and provide timely, effective solutions. ...
Posted
a month ago
Boleh Sembang
MYR2,800 - MYR4,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via phone, chat, and email.
- Assist customers with product and service-related questions.
- Resolve customer issues in a professional and timely manner. ...
Posted
25 days ago
MYR3,200 - MYR4,800 Sebulan
- Be Fast
- Be Accurate
- Be Sincere ...
Posted
4 days ago
Boleh Sembang
MYR2,000 - MYR2,500 Sebulan
Graduan Baru
- Brief customers and agents on products and promotions and resolve complaints.
- Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases.
- Monitor and update customer database and zone plan for sold out lots. ...
Posted
a month ago
Boleh Sembang
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Sebulan
Dekat Stesen Tren
- Provide high-quality customer support via live chat and other online platforms in a timely and professional manner.
- Handle customer inquiries, identify issues, and deliver effective resolutions in accordance with company policies, SOPs, and compliance guidelines.
- De-escalate challenging situations calmly and escalate complex cases to the relevant departments when necessary. ...
Jadilah pemohon terawal!
Posted
4 days ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Graduan Baru
Sungai Tinggi, Selangor
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards. ...
Jadilah pemohon terawal!
Posted
10 days ago
Boleh Sembang
MYR2,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Posted
5 days ago
Boleh Sembang
Customer Service Cum Service Admin (Mandarin Speaker) - Klang
MYR3,000 - MYR5,000 Sebulan
Graduan Baru
- Strong customer service and communication skills.
- Good coordination and problem-solving abilities.
- Ability to manage multiple service cases under time pressure. ...
Posted
2 days ago
Boleh Sembang
Customer Service Officer Support Sales (Mandarin Speaker)
MYR2,800 - MYR4,200 Sebulan
Dekat Stesen Tren
- Serve as the primary point of contact for Mandarin-speaking customers, addressing inquiries, resolving issues, and providing support via phone, email, and in-person interactions.
- Process customer orders, ensuring accuracy in product specifications, quantities, and delivery schedules, while adhering to company policies and procedures.
- Investigate and resolve customer complaints and concerns, escalating complex issues to the appropriate department or personnel for prompt resolution. ...
Jadilah pemohon terawal!
Posted
4 days ago
Boleh Sembang
MYR2,000 - MYR2,500 Sebulan
Graduan Baru
- Brief customers and agents on products and promotions and resolve complaints.
- Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases.
- Monitor and update customer database and zone plan for sold out lots. ...
Posted
14 days ago
Boleh Sembang
Customer Service & Operations Coordinator
MYR1,700 - MYR1,800 Sebulan
Graduan Baru
Dekat Stesen Tren
- Monitor daily parking operations for all company branches from the Operations Control Centre.
- Attend to customer enquiries, complaints, and assistance requests via phone calls, WhatsApp, intercom systems, and parking management platforms.
- Coordinate with site personnel to ensure smooth operations and prompt resolution of issues. ...
Posted
3 days ago
Boleh Sembang
MYR4,000 - MYR5,500 Sebulan
- Handle customer inquiries and concerns via phone, email, and other communication channels in a timely and professional manner.
- Coordinate with overseas agents on Air and Ocean freight shipment consolidation.
- Work closely with the Operations team to ensure smooth and timely shipment delivery. ...
Posted
14 days ago
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
25 days ago
Boleh Sembang
MYR3,500 - MYR5,000 Sebulan
Dekat Stesen Tren
- Prepare and follow up the necessary shipping documents.
- Ensure timely submission of related shipping documents to customers, carriers and agents.
- Prepare and follow up the necessary shipping documents. Check and verify all shipping documents. ...
Posted
13 days ago
MYR4,500 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer enquiries and service requests via phone, email, and live chat
- Support hotel bookings, reschedule, cancellations and so on
- Assist with delays, cancellations, refunds, and enquiries ...
Posted
a month ago
Boleh Sembang
Customer Service Executive (Mandarin Speaker) | PJ
MYR3,000 - MYR4,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer enquiries via calls, email, and live chat
- Assist customers with:
- Order tracking & updates ...
Posted
3 days ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Manage customer inquiries through phone, email, and chat channels in a timely and professional manner
- Provide accurate information regarding products, services, and company policies
- Resolve customer issues effectively while maintaining a high level of service quality ...
Posted
a month ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while maintaining a high level of customer satisfaction. ...
Posted
a month ago
Mandarin Speaker Customer Service 繁體中文客服 | Fresh Graduates Welcome
MYR3,000 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Deliver exceptional customer support through chat and email.
- Understand customer needs and provide accurate, timely, and effective solutions.
- Investigate and resolve customer concerns, escalating complex issues when necessary. ...
Posted
4 days ago
Boleh Sembang
Customer Support Executive - New Zealand Marke
MYR3,000 - MYR4,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Assist the company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
- As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole.
- Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximize device up time and minimize escalations to Engineers or Technical Specialists. ...
Posted
4 days ago
Boleh Sembang
MYR3,500 - MYR4,500 Sebulan
Dekat Stesen Tren
Posted
a month ago
Boleh Sembang
PJ Customer Service / (Call Center) on Site 9-6pm
MYR2,000 - MYR4,500 Sebulan
Dekat Stesen Tren
- Make outbound calls to prospective to make appointment
- Understand customer needs and present tailored solutions to close deals.
- Follow up on leads and inquiries, turning them into successful sales. ...
Posted
2 days ago
Boleh Sembang
MYR2,500 - MYR4,000 Sebulan
+Pampasan Tambahan
Graduan Baru
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. ...
Posted
2 months ago
Undisclosed
Dekat Stesen Tren
- Minimum Diploma or Bachelor's Degree in Business Administration, Communications, Customer Service, or a related field. (Relevant working experience may be considered in lieu of qualifications.)
- Minimum 2 years of experience in customer service, customer support, call centre, or a related role.
- Comfortable working with computers, digital communication platforms, and Microsoft Office applications. ...
Posted
24 days ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
a month ago
MYR3,000 - MYR6,000 Sebulan
Dekat Stesen Tren
- Serve as the primary point of contact for business banking clients, addressing inquiries and resolving issues related to their accounts, transactions, and services via phone, email, and in-person.
- Provide expert guidance and support on a range of business banking products, including current accounts, savings accounts, loans, and trade finance facilities, ensuring clients understand features and benefits.
- Process and manage various banking transactions accurately and efficiently, such as account opening, fund transfers, cheque processing, and loan applications, adhering to all bank policies and procedures. ...
Posted
2 months ago