3,100+ Customer Service Representative Jobs in Malaysia | Job Vacancies | October 2026 | Maukerja
Showing 3,180 jobs results for
"customer service representative"
Undisclosed
George Town, Pulau Pinang
- Process sales orders accurately in the ERP system.
- Monitor order status and ensure on-time fulfilment.
- Handle order changes, cancellations and expedite requests. ...
Posted
2 months ago
Undisclosed
Near Train Station
- Minimum SPM qualification and above.
- Proficient in Microsoft Office applications; experience in the QSR industry, digital operations, or customer experience is an added advantage.
- Strong communication and interpersonal skills with the ability to handle customer enquiries, complaints, and order-related calls professionally. ...
Posted
8 days ago
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
- Arrange transportation and delivery schedules for customer orders.
- Assist walk-in customers professionally and provide excellent customer service at the office. ...
Posted
4 days ago
Up to MYR4,500 Per Month
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
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Posted
2 days ago
MYR9,000 - MYR13,000 Per Month
Near Train Station
- Provide pre- & post-sales customer support via phone, email & live chat
- Handle product enquiries, troubleshooting & issue resolution
- Support eCommerce orders, after-sales service & D2C requests ...
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Posted
2 days ago
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Provide first level support to all phone/ email enquiries whilest meeting service level and SOP standard.
- Identify Customer’s needs, clarify enquiries/ complaints and resolve them in a prompt and professional manner.
- Coordinate with Internal Departments and escalate the unresolved issues to the second level support tem and esure all cases are followed through to closure. ...
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Posted
a day ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
23 days ago
MYR1,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Participate in executing customer service strategies.
- Inform customers about order status, invoices and other standard information needed to complete the sale. ...
Posted
14 days ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
24 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
17 days ago
Undisclosed
- Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and professional manner
- Assist customers with product information, order processing, and problem resolution
- Provide detailed and accurate information to customers, addressing their needs and concerns ...
Posted
a month ago
Undisclosed
- Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and professional manner
- Assist customers with product information, order processing, and problem resolution
- Provide detailed and accurate information to customers, addressing their needs and concerns ...
Posted
3 months ago
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Handle inbound and outbound calls and emails, providing accurate and timely information, including enquiries related to travel and airlines.
- Respond to customer inquiries and complaints in a professional and empathetic manner.
- Identify customer needs and provide solutions, or escalate complex issues to the relevant team. ...
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Posted
2 days ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about company products and services.
- Troubleshoot and resolve customer issues and complaints. ...
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Posted
a day ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries via phone, email, live chat, and social media.
- Provide accurate information and assist customers in resolving issues promptly.
- Follow up on customer requests and ensure satisfactory resolution. ...
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Posted
a day ago
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. ...
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Posted
7 days ago
MYR4,000 - MYR4,800 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries via phone, email, and live chat regarding bookings and travel-related services.
- Assist customers with booking modifications, cancellations, refunds, and general account inquiries.
- Provide professional and timely solutions to customer concerns while ensuring a high level of customer satisfaction. ...
Posted
8 days ago
Walk-in Interview - Have A Bowl (来一碗) | Now Hiring
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Location : EkoCheras Mall
- Period : 13/8/2026 - 16/8/2026
- Hours : 09:00:00 - 18:00:00-------------------------------- ...
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Posted
a month ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
2 months ago
Walk-in Interview - Sour Little 7 | Now Hiring
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Location : EkoCheras Mall
- Period : 13/8/2026 - 16/8/2026
- Hours : 09:00:00 - 18:00:00-------------------------------- ...
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Posted
a month ago
Walk-in Interview - Have A Bowl (来一碗) | Apply In Person
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Location : EkoCheras Mall
- Period : 13/8/2026 - 16/8/2026
- Hours : 09:00:00 - 18:00:00-------------------------------- ...
Be an early applicant!
Posted
a month ago
Up to MYR4,500 Per Month
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Posted
2 days ago
Online Customer Service - Muar, Johor
MYR1,800 - MYR2,800 Per Month
- Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
- Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
- Follow up on customer needs and order status, and handle and provide timely feedback on customer issues ...
Posted
7 days ago
Walk-In Interview - Fun Scape by Cobay | Immediate Vacancy
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Location : EkoCheras Mall
- Period : 13/8/2026 - 16/8/2026
- Hours : 09:00:00 - 18:00:00-------------------------------- ...
Be an early applicant!
Posted
a month ago
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Reply to customer inquiries via chat/messages
- Process orders and handle after-sales issues
- Assist with daily operational tasks ...
Posted
14 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Deliver a warm, professional, and attentive service experience to all clients and visitors.
- Ensure smooth cross-department coordination to support daily operations and client care.
- Respond promptly and professionally to enquiries across multiple platforms, including Facebook, Instagram, WhatsApp, and Xiaohongshu. ...
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Posted
3 days ago
MYR2,300 - MYR2,500 Per Month
Fresh Graduates
- Respond to customer enquiries through Facebook Messenger, WhatsApp, TikTok and other communication channels.
- Handle incoming customer calls and make outbound calls when necessary to assist customers and resolve enquiries.
- To provide fast and timely solutions to all customer related problems. ...
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Posted
2 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Deliver a warm, professional, and attentive service experience to all clients and visitors.
- Ensure smooth cross-department coordination to support daily operations and client care.
- Respond promptly and professionally to enquiries across multiple platforms, including Facebook, Instagram, WhatsApp, and Xiaohongshu. ...
Posted
3 days ago
MYR2,200 - MYR3,200 Per Month
Near Train Station
- Essential Duties:1. Customer Relationship Management
- Serve as the main liaison between customers and the company.
- Handle customer inquiries, requests, and complaints. ...
Posted
3 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Be an early applicant!
Posted
2 months ago
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