1,000+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"customer service specialist"
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Resolving customer queries through inbound calls, emails, and live chats
- Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform
- Following up with customers to ensure their issues are resolved ...
Posted
a month ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound and outbound customer inquiries via phone calls, emails, and live chat platforms.
- Provide professional and timely customer support in Mandarin and English.
- Resolve customer complaints and issues efficiently while ensuring high customer satisfaction. ...
Posted
21 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle distributors’ enquiries and support order processing.
- Resolve customer issues, feedback, and urgent incidents.
- Integrate customer and team feedback to propose improvements. ...
Posted
a month ago
Chat Available
MYR2,700 - MYR5,500 Per Month
+Additional Compensation
Near Train Station
- Respond to enquiries generated through Facebook Ads and Xiaohongshu (RED)
- Engage customers via WhatsApp, Facebook, Instagram and RED to answer product enquiries and close sales
- Manage the full order process including payment verification and delivery arrangements ...
Posted
24 days ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Assist customers with hotel reservations, booking amendments, cancellations, refunds, and other travel-related enquiries.
- Provide support through inbound calls, emails, live chat, or other assigned customer service channels.
- Explain booking policies, payment matters, promotional terms, and platform procedures clearly. ...
Posted
a month ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Install and service equipment at customer sites.
- Troubleshoot/Fix technical issues/Product testing.
- Perform routine maintenance and inspections. ...
Posted
2 days ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Assist customers with hotel reservations, booking amendments, cancellations, refunds, and other travel-related enquiries.
- Provide support through inbound calls, emails, live chat, or other assigned customer service channels.
- Explain booking policies, payment matters, promotional terms, and platform procedures clearly. ...
Posted
a month ago
Chat Available
MYR2,000 - MYR3,000 Per Month
- Respond to customer inquiries and resolve their issues via email, phone, or chat.
- Assist customers with placing orders, tracking shipments, and processing returns.
- Provide product information and recommendations to customers. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for the live chat communication (pre-sales & after sales) of Malaysia and Singapore customers.
- Responsible for the maintenance of private messages and comments on the brand's official social media.
- Respond to customer needs and consultation in a timely manner, guide purchases and improve customer retention and conversion of consultation. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
a month ago
MYR2,400 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Attend to members' and customers' enquiries professionally and courteously.
- Handle membership registrations, renewals, and account-related requests.
- Process product purchases, collections, returns, and exchanges. ...
Posted
a month ago
Chat Available
MYR2,600 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers through chat, phone calls, and email
- Handle common customer concerns such as:
- Product inquiries ...
Posted
a month ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about company products and services.
- Troubleshoot and resolve customer issues and complaints. ...
Posted
a month ago
Chat Available
Up to MYR3,000 Per Month
Near Train Station
- Manage, maintain, and optimize company websites (Easy.com.my & group sites)
- Improve website speed, UX/UI, and conversion rates
- Launch new product listings, service pages, and promotional landing pages ...
Posted
25 days ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Diploma, Bachelor's Degree, or equivalent qualification in any discipline.
- Fresh graduates are encouraged to apply.
- Minimum of 6 months' customer service experience in any industry; experience in the airline, travel, hospitality, tourism, airport, or contact centre industry is an added advantage. ...
Posted
a month ago
MYR2,800 - MYR3,800 Per Month
+Additional Compensation
Fresh Graduates
- Minimum SPM or equivalent
- Basic IT knowledge
- Pleasant personality, cooperative and work well with co-workers ...
Posted
a month ago
Chat Available
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Posted
a month ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Near Train Station
- Deliver excellent customer service by assisting customers in a friendly, professional, and efficient manner.
- Recommend suitable products and provide accurate information to meet customers' needs.
- Process sales transactions accurately and handle cash responsibly. ...
Posted
a month ago
Chat Available
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
15 days ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
- Install and service equipment at customer sites.
- Troubleshoot/Fix technical issues/Product testing.
- Perform routine maintenance and inspections. ...
Posted
2 days ago
Chat Available
MYR300 - MYR5,000 Per Month
Near Train Station
- Respond to customer inquiries via phone, email, or in-person, providing accurate and timely information.
- Address customer concerns, complaints, and escalations in a professional and empathetic manner.
- Collaborate with relevant departments to resolve customer issues and ensure a satisfactory resolution. ...
Posted
22 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Ensuring the front desk and waiting area are clean and tidy, free from odors.
- Achieving monthly new lead turnout targets.
- Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally. ...
Posted
2 months ago
Chat Available
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Ensuring the front desk and waiting area are clean and tidy, free from odors.
- Achieving monthly new lead turnout targets.
- Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally. ...
Posted
2 months ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries via phone calls professionally and efficiently.
- Assist customers with finance related products, services, and general inquiries.
- Provide accurate information while ensuring excellent customer service experience. ...
Posted
a month ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
- Principal Responsibilities:
- -Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
- -Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. ...
Posted
a month ago
Chat Available
MYR2,000 - MYR3,000 Per Month
WFH
Sungai Buloh, 47000
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide comprehensive product information and support to customers, ensuring they have a clear understanding of our offerings and how to best utilize them.
- Troubleshoot and resolve customer complaints and concerns with empathy and efficiency, escalating complex issues to the appropriate departments when necessary. ...
Posted
13 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Chat with customers through calls, emails, and messages—and make every interaction a good one.
- Build strong relationships with customers so they know they can count on you.
- Help customers get started on Ricebowl and make sure they're getting the most out of our platform. ...
Posted
6 days ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responding to customer enquiries via phone, WhatsApp and LINE professionally.
- Processing customer orders accurately and ensuring timely updates.
- Following up on customer requests and resolving enquiries promptly. ...
Posted
14 days ago
Chat Available
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
Bukit Mertajam, 14000
- Build and maintain strong relationships with existing and potential clients.
- Present and demonstrate product features and benefits to customers.
- Build and maintain strong relationships with existing and potential clients. ...
Posted
a month ago
Chat Available
MYR4,800 - MYR6,200 Per Month
WFH
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- 【Key Responsibilities】
- Follow up on multiple cases at the same time; handle client questions, complaints, and escalation needs
- Communicate with clients by phone and WeChat; sync case progress in a timely way and collect required materials ...
Posted
15 days ago