Customer Services Representative Jobs in Selangor - August 2026 - Urgent Hiring
Showing 501 jobs results for
"customer services representative"
in Selangor
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Per Month
Near Train Station
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
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Posted
2 days ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Communicate with clients and shippers and resolve any complaints.
- Prepare shipping quotes for customers.
- Negotiate shipping fees with couriers. ...
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Posted
a day ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Communicate with clients and shippers and resolve any complaints.
- Prepare shipping quotes for customers.
- Negotiate shipping fees with couriers. ...
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Posted
3 days ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Communicate with clients and shippers and resolve any complaints.
- Prepare shipping quotes for customers.
- Negotiate shipping fees with couriers. ...
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Posted
3 days ago
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
- Arrange transportation and delivery schedules for customer orders.
- Assist walk-in customers professionally and provide excellent customer service at the office. ...
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Posted
6 days ago
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
- Arrange transportation and delivery schedules for customer orders.
- Assist walk-in customers professionally and provide excellent customer service at the office. ...
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Posted
6 days ago
MYR4,400 - MYR5,200 Per Month
Fresh Graduates
Near Train Station
- Handle inbound and outbound inquiries, feedback and provide resolutions to customers over the phone, email or via chat relating to renowned products.
- Listen attentively to customer needs and concerns, demonstrating empathy and patience.
- Provide accurate information and assistance regarding products, services, policies, and procedures. ...
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Posted
13 days ago
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
- Arrange transportation and delivery schedules for customer orders.
- Assist walk-in customers professionally and provide excellent customer service at the office. ...
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Posted
21 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer enquiries and service requests via phone, email, and live chat
- Support hotel bookings, reschedule, cancellations and so on
- Assist with delays, cancellations, refunds, and enquiries ...
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Posted
12 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer enquiries and service requests via phone, email, and live chat
- Support hotel bookings, reschedule, cancellations and so on
- Assist with delays, cancellations, refunds, and enquiries ...
Posted
12 days ago
Chat Available
MYR4,400 - MYR5,200 Per Month
Fresh Graduates
Near Train Station
- Handle inbound and outbound inquiries, feedback and provide resolutions to customers over the phone, email or via chat relating to renowned products.
- Listen attentively to customer needs and concerns, demonstrating empathy and patience.
- Provide accurate information and assistance regarding products, services, policies, and procedures. ...
Posted
13 days ago
Up to MYR4,500 Per Month
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
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Posted
6 days ago
Up to MYR4,500 Per Month
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
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Posted
6 days ago
Undisclosed
Near Train Station
- Welcome customers and provide excellent customer service.Understand customer concerns and explain service recommendations clearly.Prepare and manage repair orders using the Dealer Management System (DMS).Coordinate with technicians to ensure timely completion of vehicle repairs.Keep customers updated on repair progress and vehicle collection.Schedule service appointments and ensure smooth workshop operations.Promote maintenance packages, accessories, and other aftersales services.Handle customer enquiries and complaints professionally.Ensure accurate documentation, invoicing, and warranty-related processes.Maintain high customer satisfaction and follow dealership SOPs.
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Posted
a month ago
Up to MYR3,999 Per Month
Near Train Station
- • Welcome customers and provide excellent customer service.• Understand customer concerns and explain service recommendations clearly.• Prepare and manage repair orders using the Dealer Management System (DMS).• Coordinate with technicians to ensure timely completion of vehicle repairs.• Keep customers updated on repair progress and vehicle collection.• Schedule service appointments and ensure smooth workshop operations.• Promote maintenance packages, accessories, and other aftersales services.• Handle customer enquiries and complaints professionally.• Ensure accurate documentation, invoicing, and warranty-related processes.• Maintain high customer satisfaction and follow dealership SOPs。
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Posted
a month ago
Up to MYR4,500 Per Month
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Be an early applicant!
Posted
21 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
- Arrange transportation and delivery schedules for customer orders.
- Assist walk-in customers professionally and provide excellent customer service at the office. ...
Posted
21 days ago
Up to MYR3,999 Per Month
Near Train Station
- Welcome customers and provide excellent customer service.
- Understand customer concerns and explain service recommendations clearly.
- Prepare and manage repair orders using the Dealer Management System (DMS). ...
Be an early applicant!
Posted
a month ago
【中】mandarin Customer Service (Immediate Intake)
MYR3,800 - MYR5,100 Per Month
Fresh Graduates
Near Train Station
- Basic salary + KPI incentives + other allowances
- Final package will depend on interview performance (based on language ability, work experience, and education level)
- Handle inbound and outbound inquiries via phone, email, and live chat ...
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Posted
5 days ago
Chat Available
【中】mandarin Customer Service (Immediate Intake)
MYR3,800 - MYR5,100 Per Month
Fresh Graduates
Near Train Station
- Basic salary + KPI incentives + other allowances
- Final package will depend on interview performance (based on language ability, work experience, and education level)
- Handle inbound and outbound inquiries via phone, email, and live chat ...
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Posted
5 days ago
Chat Available
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Fresh Graduates
Near Train Station
- Make outbound calls to customers to provide product and service information.
- Provide accurate and timely information to customers regarding products, services, and account details.
- Document all customer interactions and resolutions in the company's CRM system. ...
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Posted
3 days ago
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Fresh Graduates
Near Train Station
- Make outbound calls to customers to provide product and service information.
- Provide accurate and timely information to customers regarding products, services, and account details.
- Document all customer interactions and resolutions in the company's CRM system. ...
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Posted
3 days ago
Chat Available
Mandarin Customer Service (On-site）x Shift
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Efficiently handle customer inquiries
- Provide customers with fast and timely solutions, resolving all customer-related issues
- Ensure customer satisfaction by providing high-quality customer service ...
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Posted
2 days ago
Mandarin Customer Service (On-site）x Shift
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
- Efficiently handle customer inquiries
- Provide customers with fast and timely solutions, resolving all customer-related issues
- Ensure customer satisfaction by providing high-quality customer service ...
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Posted
a day ago
Chat Available
MYR700 - MYR800 Per Month
Fresh Graduates
Near Train Station
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and company policies.
- Build and maintain strong relationships with customers by actively listening to their needs, addressing concerns, and ensuring a positive and memorable experience.
- Handle customer complaints and issues with professionalism and empathy, escalating complex problems to the appropriate departments when necessary. ...
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Posted
15 days ago
Customer Service- Mandarin Speaker Needed
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Manage incoming and outgoing phone calls.
- Able to handle customers through email and also live chat.
- Able to type and write in Multilanguage (English and Mandarin preferred). ...
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Posted
2 days ago
Customer Service Executive (Contract)
Up to MYR2,800 Per Month
Fresh Graduates
Near Train Station
- Responding to customer inquiries and addressing their concerns in a timely and professional manner
- Providing accurate and up-to-date information to customers about products, services, and policies
- Handling customer complaints and working to resolve issues efficiently ...
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Posted
2 days ago
Customer Service Executive (Chemicals Industry)
MYR2,800 - MYR3,300 Per Month
Near Train Station
- Serve as the primary point of contact for customer inquiries, providing prompt and accurate responses via phone, email, and in-person interactions.
- Process customer orders, ensuring accuracy in product selection, quantity, and pricing, while adhering to company policies and procedures.
- Investigate and resolve customer complaints and issues, escalating complex problems to the appropriate department or personnel when necessary, and ensuring timely resolution and customer satisfaction. ...
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Posted
6 days ago
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Handle all voice-channel business, including answering inbound customer calls and making outbound follow-up / callback calls.
- Assist customers in resolving vehicle- and service-related enquiries and problems, and accurately record every interaction in the operations system.
- Process cases according to standard operating procedures, or escalate them through the defined escalation process where required. ...
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Posted
6 days ago
Customer Service Cum Admin
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- To provide administrative support
- To provide administrative support to daily office operations (eg. Agent PO, DO).
- To handle daily administrative duties such as customer registration, answering phone calls, responding to messages, and emails, scheduling delivery schedule for agent’s customers and remark notes if any special request ...
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Posted
6 days ago
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