Customer Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring

Showing 1,897 jobs results for "customer support" in Kuala Lumpur
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MYR3,100 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle inbound and outbound calls as well as online chats for customer enquiries, complaints and feedback
  • Provide accurate information and exceed customer expectations in every interaction
  • Escalate unresolved issues to the relevant team when required ...
Mandarin Chinese Customer Service
+5
Posted
11 days ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide information about company products and services.
  • Troubleshoot and resolve customer issues and complaints. ...
Customer Support Problem Solving
+10
Posted
10 days ago
MYR5,500 - MYR6,500 Per Month
Near Train Station
  • Handle customer enquiries relating to payments, transactions, deposits and payment discrepancies.
  • Investigate payment-related issues, identify root causes and coordinate with relevant internal and external stakeholders to resolve cases.
  • Manage escalations and urgent payment matters while keeping customers informed of progress. ...
Customer Service Payments
+3
Posted
9 days ago
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MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer enquiries through phone calls, WhatsApp, and online chat.
  • Respond to customer enquiries generated through Facebook and other social media advertising channels.
  • Understand customer requirements and recommend suitable printing products. ...
Customer Service Communication
+2
Posted
16 days ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Demonstrating responsibility and a serious attitude towards learning.
  • Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
  • Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Communication Skills Problem-Solving Skills
+2
Posted
6 days ago
Up to MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
  • Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
  • Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
17 days ago
MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
  • Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
  • Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
a month ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Greet and assist patients warmly and professionally
  • Respond to WhatsApp messages, phone calls and general enquiries
  • Explain basic clinic services and help patients arrange suitable appointments ...
Customer Support Communication Skills
+8
Posted
4 days ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Demonstrating responsibility and a serious attitude towards learning.
  • Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
  • Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Communication Skills Problem-Solving Skills
+2
Posted
6 days ago
MYR4,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • We are hiring for Mandarin Speaker for our client based in Cyberjaya SelangorSalary Rm : 4500 basic Shift Allowances : 300-400 RM (Depending upon shifts)Shift pattern ; 24*7working days : 5 days working ( can be any 5 days)Project : TravelWe are looking to close 4 position for Travel project - candidate either fluent with Simplified mandarin or Traditional mandarin both can apply.Kindly whatsapp to book the interview slots91-7988209327
Posted
23 days ago
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MYR3,000 - MYR5,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Received calls and engage walk-in customers in a friendly and professional manner.
  • Engage customers via email and WhatsApp for promotions, event invitations, and loyalty programme initiatives. Maintain good relationship within the team and other departments.
  • Coordinate and provide support for outlet enquiries regarding Jewel Box and CES operational matters. ...
Customer Service Problem-Solving
+5
Posted
7 days ago
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
  • Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
  • Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Customer Success Customer Service
+5
Posted
2 days ago
MYR3,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond promptly to client inquiries via phone, email, or chat to ensure timely resolutions.
  • Update and maintain accurate client profiles in our systems
  • Investigate and resolve client complaints with empathy and efficiency. ...
Posted
2 days ago
MYR5,000 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead, coach, and supervise Customer Service Team to achieve service and sales KPIs.
  • Monitor team productivity, quality of customer interactions, and conversion performance.
  • Monitor and improve inquiry-to-sales conversion rates. ...
Posted
3 days ago
MYR4,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns.
  • Conduct in-depth root cause analysis, promote closed-loop complaint handling, closely follow up with customers, and prevent continuous escalation.
  • Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify common issues to provide a reference for business optimization. ...
Customer Service Communication
+3
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
  • Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
  • Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. ...
MS Office Google Workspace
+7
Posted
a month ago
MYR3,000 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Take orders and process cash, card and electronic payments accurately using the outlet’s POS system.
  • Check receipts, reconcile the cash drawer and maintain accurate transaction records, administrative paperwork and shift handovers.
  • Assist customers with enquiries, coordinate with the service team and keep the counter clean and organised. ...
Customer Service Cash Handling
+1
Posted
5 days ago
MYR3,500 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and policies.
  • Handle customer complaints and issues with professionalism and empathy, aiming for satisfactory resolutions and de-escalation.
  • Effectively manage and respond to customer communications across various channels, including phone, email, and live chat. ...
Customer Service Communication Skills
+5
Posted
a month ago
Undisclosed
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
  • Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
  • Process customer orders, requests, and complaints accurately and efficiently. ...
Customer Service Communication
+5
Posted
a month ago
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
  • Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
  • Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Customer Success Customer Service
+5
Posted
2 days ago
MYR3,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond promptly to client inquiries via phone, email, or chat to ensure timely resolutions.
  • Update and maintain accurate client profiles in our systems
  • Investigate and resolve client complaints with empathy and efficiency. ...
Posted
2 days ago
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
  • Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
  • Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Customer Success Customer Service
+5
Posted
2 days ago
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
  • Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
  • Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Customer Success Customer Service
+5
Posted
2 days ago
MYR3,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond promptly to client inquiries via phone, email, or chat to ensure timely resolutions.
  • Update and maintain accurate client profiles in our systems
  • Investigate and resolve client complaints with empathy and efficiency. ...
Posted
2 days ago
MYR5,000 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead, coach, and supervise Customer Service Team to achieve service and sales KPIs.
  • Monitor team productivity, quality of customer interactions, and conversion performance.
  • Monitor and improve inquiry-to-sales conversion rates. ...
Posted
3 days ago
MYR5,000 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead, coach, and supervise Customer Service Team to achieve service and sales KPIs.
  • Monitor team productivity, quality of customer interactions, and conversion performance.
  • Monitor and improve inquiry-to-sales conversion rates. ...
Posted
3 days ago
MYR3,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond promptly to client inquiries via phone, email, or chat to ensure timely resolutions.
  • Update and maintain accurate client profiles in our systems
  • Investigate and resolve client complaints with empathy and efficiency. ...
Posted
2 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond to incoming customers' calls, live chats, or emails.
  • Responsible to handling customers' enquiries and complaints professionally.
  • Establish and maintain business relationships with current and prospective customers to generate new business for the company's products and services. ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
  • Communicate with customers, building positive relationships, responding to, and progressing issues and queries to a successful conclusion at the earliest time
  • Always maintaining a positive, empathetic, and professional attitude toward customers
  • Responding promptly to customer inquiries ...
Communication Skills Conflict Resolution
+1
Posted
a month ago
MYR5,000 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead, coach, and supervise Customer Service Team to achieve service and sales KPIs.
  • Monitor team productivity, quality of customer interactions, and conversion performance.
  • Monitor and improve inquiry-to-sales conversion rates. ...
Posted
3 days ago

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