Deliver a seamless onboarding experience for new and existing customers, ensuring KYC requirements are completed accurately and efficiently in line with regulatory and bank policy requirements.
Demand and Order Management - Process sales orders and forecast through E-Supply Chain and SAP system to initiate the manufacturing process and meet customer requirements.
HANKYU HANSHIN EXPRESS (SINGAPORE) PTE. LTD. operates since 1990, specializing in Air/Ocean import/export logistics, warehousing, and distribution. Licensed with ISO 9001: 2015 and IATA 32-3 0376, with offices at Airport HQ and Jalan Buroh.
Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.