Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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We are looking for an enthusiastic team to support our daily store operations. This role focuses on food and beverage preparation, cashier operations, inventory control, and ensuring compliance with company standards while delivering a positive customer experience.
Human Resources (HR)
Employee Relations
Recruitment/Talent Acquisition
Performance Management
HR Policies and Procedures
Compensation and Benefits
Training and Development
Conduct incoming product and material inspections to verify compliance with purchase orders, technical specifications, drawings, and applicable quality requirements.
Interpret technical drawings, blueprints, and specifications to determine product acceptance criteria.
Perform visual, dimensional, mechanical, and material inspections using appropriate inspection equipment such as Portable Coordinate Measuring Machines, OD & ID Micrometers, Vernier Calipers, Brinell Hardness Testing Machines, and other measuring tools.
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Trading and Supply’s Distribution Operations & Midstream business plays a critical role in delivering value within Downstream & Renewables, driving towards our ultimate potential as a true integrator of choice, be it with Upstream, Downstream, or third-party customers.
At the core of Shell's value chain, Distribution Operations serves as the operational backbone that ensures the safe, reliable, and efficient transportation, storage, and delivery of energy products and solutions to customers. We connect supply and demand through strategic partnerships across Shell businesses and external stakeholders, enabling seamless value delivery across the network.
We are committed to maximizing the value of existing assets while continuously identifying opportunities to enhance commercial performance, improve operational efficiency, and reduce carbon intensity. At the same time, we uphold world-class standards in safety, risk management, and operational excellence.
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Recruitment Support: HR assistants support the HR team in recruitment activities, including posting job advertisements, screening resumes, scheduling interviews, and following up on the recruitment process. They may also assist with new employee onboarding procedures.
Employee Record Management: HR assistants are responsible for maintaining employee files and databases, ensuring the accuracy and confidentiality of employee information. They handle changes in employee information, such as job changes, salary adjustments, and departures.
Training and Development Support: Assist in arranging training and development programs, tracking employee training progress and completion. They may help organize training activities and workshops.
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