Good Problem Solving And Customer Service Skills Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 140 jobs results for
"good problem solving and customer service skills"
in Wp Kuala Lumpur
Reservations & Ticketing Officer
MYR2,300 - MYR3,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handle flight reservations, ticket bookings, ticket issuance, and related transactions through the company's reservation and ticketing systems.
- Attend to customer enquiries via phone calls, emails, and walk-in customers regarding flight bookings, airfares, hotel reservations, travel insurance, visa applications, and other travel-related services.
- Source, compare, and provide competitive airfares in accordance with customer requirements and corporate travel policies. ...
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Posted
13 hours ago
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer inquiries related to digital payment solutions and fintech services.
- Assist customers with e-payment, payment gateway, and transaction-related issues.
- Investigate payment discrepancies, failed transactions, and other service issues. ...
Posted
3 days ago
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Daily Operations & Cleanliness
- Plan and execute weekly and monthly cleaning schedules and operational tasks.
- Ensure the entire outlet is clean, organised, and well-maintained every day. ...
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Posted
2 days ago
Undisclosed
Klang Valley, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries, feedback, and complaints through various communication channels.
- Provide product information and recommend suitable tea products based on customer needs.
- Build and maintain positive customer relationships to encourage customer satisfaction and loyalty. ...
Posted
5 days ago
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Supervise and coordinate daily restaurant operations.
- Lead and support service crew to maintain good customer service standards.
- Monitor staff attendance, work assignments, and shift operations. ...
Posted
8 days ago
Outlet Support Crew (Floating)
MYR2,400 - MYR3,000 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- WHAT YOU WILL BE DOING HERE
- You will support the daily operations of the outlet by preparing food and beverages, handling cashier transactions, and maintaining inventory at optimal levels. You will ensure all tasks are carried out in full compliance with company SOPs, hygiene, and safety standards. This role also involves supporting the outlet in achieving sales targets, maintaining high quality, service, and cleanliness (QSC) standards, assisting in training new team members, and working collaboratively with the team to deliver a positive customer experience.
- KEY RESPONSIBILITIES ...
Posted
14 days ago
MYR3,500 - MYR5,000 Per Month
Near Train Station
- Conduct routine maintenance and servicing to ensure optimal performance of air conditioning systems
- Install various types of air conditioning systems, including split units and other HVAC systems
- Troubleshoot, diagnose, repair, and replace defective components such as motors, PCB boards, and electrical wiring ...
Posted
6 days ago
MYR3,000 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Staff Scheduling & Manpower PlanningPlan and manage staff schedules, working shifts, opening and closing duties, cleaning tasks, and daily manpower requirements to ensure sufficient staffing for smooth operations.
- Team Communication & Task PlanningCommunicate effectively with Floor Leaders, Bar Leaders, and team members. Ensure daily tasks are clearly assigned, well planned, and properly executed.
- Sales Target AchievementLead the restaurant team to achieve monthly sales targets and continuously identify opportunities to improve sales performance. ...
Posted
8 days ago
MYR4,000 - MYR6,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage day-to-day operations of customer cloud accounts.
- Set up and activate new customer accounts according to established procedures.
- Handle account invitations, activation, freezing and unfreezing requests. ...
Posted
7 days ago
MYR2,300 - MYR3,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Provide retail product assistance and recommendations to customers.
- Ensure clean store presentation and stock maintenance.
- Handle cash and card payment processing. ...
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Posted
2 days ago
MYR2,300 - MYR3,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Provide retail product assistance and recommendations to customers.
- Ensure clean store presentation and stock maintenance.
- Handle cash and card payment processing. ...
Be an early applicant!
Posted
2 days ago
MYR2,300 - MYR3,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Provide retail product assistance and recommendations to customers.
- Ensure clean store presentation and stock maintenance.
- Handle cash and card payment processing. ...
Be an early applicant!
Posted
2 days ago
VIP Account Manager (Mid Level)
MYR5,500 - MYR8,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage and maintain strong relationships with assigned VIP customers.
- Provide personalised account management and timely assistance to VIP customers through various communication channels.
- Understand VIP customer preferences, behaviours and needs to deliver tailored services and engagement. ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle flight bookings, ticket issuance, reissuance, cancellations, and refunds.
- Process Exchange Orders and ensure proper documentation and tracking.
- Process EOC refunds accurately and in a timely manner. ...
Posted
a month ago
MYR3,900 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle transaction disputes, chargebacks, refunds, and related cases.
- Follow up with merchants and payment partners on outstanding cases.
- Assist with daily transaction and settlement reconciliation. ...
Posted
6 days ago
MYR5,500 - MYR6,000 Per Month
Near Train Station
- Human Resources: • Effective staff management, including motivation, development, performance management, recruitment at site. • Organizing formal training with the Human Resources Department, providing structured on the-job training, and identifying and addressing individual training needs. • Overseeing work schedules for all employees to ensure full value is always offered to our clients and residents. • Oversee the annual appraisals of all staff and conduct disciplinary action when required in conjunction with Operations Manager.2. Implementation of Standards: • Ensure that the preparation, presentation, and service is carried out promptly according to Sodexo standards. • Leading by example with a hands-on knowledge and involvement of all aspects of the catering operation striking an effective balance between this and the administrative duties. • Delegating and instructing staff to ensure quality food service is always carried out. 3. Food Safety: • To comply with all statutory and Sodexo obligations regarding food safety, HACCP and hygiene standards. • Achieve zero proven food borne illnesses or unfit food incidents. • SEQ/ SHE manual and procedure • Ensuring the kitchen and service team has adhere a working knowledge of and administers all food safety and HACCP practices / requirement. • Ensure legal requirements and standards related to Sodexo Food Safety and Workplace Safety and Health are implemented and adhered during the entire Operational processes related to Food Services and its scope of activities. • Ensure food safety procedures are adhered to by kitchen and service's team. • Ensure only trained employees are deployed and have been briefed on their roles. • Any other food safety related tasks assigned e.g. temperature monitoring of food, storage and equipment, taking food samples, cleaning activities 4. Menu Planning and Merchandising: • To plan the menu together with the Head Chefs, for each operation's requirement. • Establish an ongoing marketing / promotions campaign and ensure all staff carry this out. • To maintain and continuously improve food services and standards. 5. Finance • To manage all aspects of the food service, to ensure a sustainable financial result is achieved in line with the set budget. • Manage the accounting and bookkeeping function with legible, precise, accurate and timely completion of the GRR, time sheets, stock take, payroll and other documents as required. • Maintain the security of float, cash, equipment, stock and maintenance of the premises. • To actively pursue and achieve budget targets and assist in budget compilation where appropriate. • Reporting on actual business income to the Operations Manager on a monthly or as needs basis. 6. Client Retention: • Establishment and maintenance of sound business relationships with client and site managing team clients to ensure maximum business retention. • To deal professionally with Customer feedback. • Appropriate follow-up on client meetings and requirements with applicable correspondence, reports and proposals as necessary. 7. Innovation: • Constantly refining and improving the operations and encouraging and recognizing innovation and incorporating innovations into work procedures. • Development of new initiatives in all aspects of the business. General:
- • Responsible for the overall daily outlet operations.
- • Liaising with any contractors, agencies, and suppliers to ensure the services we offer are of a standard pleasing to the clients and guests alike. ...
Posted
a month ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Handle customer enquiries through phone calls, outbound calls, live chat and email• Assist customers with enquiries related to products, services, policies and procedures• Identify customer concerns and provide appropriate solutions• Handle customer complaints professionally and patiently• Update customer information and case details accurately in the system• Follow up on customer cases when required• Maintain a high standard of customer service and customer satisfaction
Posted
8 days ago
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
14 days ago
MYR5,500 - MYR6,500 Per Month
Near Train Station
- Handle customer enquiries relating to payments, transactions, deposits and payment discrepancies.
- Investigate payment-related issues, identify root causes and coordinate with relevant internal and external stakeholders to resolve cases.
- Manage escalations and urgent payment matters while keeping customers informed of progress. ...
Posted
13 days ago
VIP Account Manager (Junior Level)
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage and maintain strong relationships with assigned VIP customers.
- Provide personalised account management and timely assistance to VIP customers through various communication channels.
- Understand VIP customer preferences, behaviours and needs to deliver tailored services and engagement. ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries online, providing accurate and professional solutions.
- Proactively learn relevant business knowledge to continuously enhance expertise.
- Follow up on customer issues to ensure timely and satisfactory resolution. ...
Posted
a month ago
MYR3,300 - MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide technical advice on lubricant products, product equivalence, selection, applications, and troubleshooting.
- Respond to customer enquiries via email, phone, and CRM systems.
- Handle customer complaints, investigate issues, and ensure timely resolution. ...
Posted
22 days ago
MYR1,800 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle customer enquiries via WhatsApp, phone calls, email, Shopee, Lazada, TikTok Shop, and social media.
- Process warranty claims, product exchanges, repairs, and after-sales service requests.
- Verify warranty eligibility according to company policies. ...
Posted
22 days ago
MYR3,000 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
- Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
- Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Posted
7 days ago
MYR3,000 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
- Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
- Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Posted
7 days ago
MYR3,000 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
- Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
- Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Posted
7 days ago
MYR1,800 - MYR2,500 Per Month
Near Train Station
- Prepare daily sales and collection reports.
- Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.
- Ensure all customer invoices and payment documents are accurately prepared. ...
Posted
17 days ago
MYR2,200 - MYR4,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle incoming customer inquiries via phone, email, or walk-in.
- Prepare and follow up on quotations, sales proposals, and tenders.
- Process sales orders accurately and ensure timely delivery coordination. ...
Posted
3 days ago
MYR6,000 - MYR9,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- The Retail Operations Manager is responsible for driving the overall sales performance, operational excellence and continuous development of the retail channel. The role leads Area Managers and Outlet Supervisors to achieve sustainable sales and profitability targets while ensuring consistent operational and customer service standards across all outlets.
- Roles & Responsibilities
- Retail Business Performance & Target Management ...
Posted
13 days ago
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle distributors’ enquiries and support order processing.
- Resolve customer issues, feedback, and urgent incidents.
- Integrate customer and team feedback to propose improvements. ...
Posted
a month ago