Technical Support:o Provide first-line support to end-users via phone, email, and chat to address PC, desktop, mobile, printer, hardware, software, and network issues.o Diagnose and resolve technical problems, escalating complex issues to senior support staff as needed.o Document and track all incidents and service requests in the ticketing system, ensuring detailed and accurate records.
Accurately process customer transactions using the Point of Sale (POS) system, including cash, credit card, and other payment methods, ensuring all sales are recorded correctly.
Lead structural design and analysis for building structures, including slabs, beams, columns, walls, foundations, and structural framing, ensuring compliance with Eurocode and relevant standards.
Manage the procurement of M&E engineering materials, hardware supplies, and project consumables, including quotation requests, price comparisons, purchase orders, and delivery follow-up, ensuring uninterrupted material supply to project sites.
Sell and promote Canon printers, photocopiers, MFPs, Epson products, scanners, interactive flat panels and consumables to business and institutional customers.
Sell and promote Canon printers, photocopiers, MFPs, Epson products, scanners, interactive flat panels and consumables to business and institutional customers.