Talent Acquisition: Manage end-to-end recruitment-from sourcing and screening to onboarding new hires-and coordinate with department heads to fill operational and corporate roles.
Employee Relations: Handle staff grievances, disciplinary matters, and misconduct investigations, while conducting counseling sessions to promote a harmonious work environment.
Performance & Compensation: Administer performance reviews, handle payroll support, manage benefits, and process salary reviews in accordance with company policies.
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Ensure the hospital's Quality Management System (QMS) is effectively implemented, maintained, and continuously improved in accordance with MSQH Standards, Ministry of Health (MOH) requirements, CKAPS regulations, and other applicable statutory requirements.
Lead and coordinate all accreditation activities, including MSQH surveys, self-assessments, mock surveys, gap analyses, and accreditation readiness programs.
Monitor compliance with organizational policies, procedures, standards, and quality objectives across all departments.
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Perform any other responsibilities as assigned by immediate superior or hospital management
Ensure a safe, hygienic, and functional therapy environment in accordance with hospital safety, infection control, occupational safety and health standards, and emergency procedures.
Oversee, maintain, and ensure proper functioning of all physiotherapy equipment, including conducting inspections, reporting faults, managing inventory, and ensuring asset safekeeping.
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Sort, scanning and index patient medical records accurately into the Electronic Medical Record (EMR) system in accordance with established standards and timelines.
Check and verify that all scanned records are complete, legible, properly labeled, and retrievable for authorized clinical or administrative use.
Ensure and implement data integrity controls to prevent duplication, loss, or misfiling of electronic medical records.
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To be able to handle full spectrum of HR functions that include, but not limited to, the administration of all statutory requirements i.e., Socso, EPF, Income Tax, HRDF, Labour Office, IR Dept. and Expatriate Issues.
Accounting & Reporting: Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements. Oversee accounting processes, including ledger management, reconciliations, and journal entries. Ensure compliance with applicable accounting standards (e.g., MFRS/IFRS) and statutory regulations.
Cash Flow & Treasury Management: Monitor cash flow, manage banking relationships, and optimize working capital. Ensure timely payments to vendors, employees, and statutory authorities (EPF, SOCSO, taxes).
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