We are seeking a proactive and detail-oriented Logistics Executive to support our daily warehouse and logistics operations within a high-precision manufacturing environment. This role plays a critical part in ensuring accurate, timely, and efficient handling of incoming and outgoing materials to support production and customer delivery.
Location: Tonasco Precision Machining Smart Factory, Bukit Jelutong
Responsible to coordinate and in-charge the Company’s daily logistics operations, including import and export shipments, freight arrangements, customs clearance, transportation, delivery coordination and logistics documentation.
Work closely with local and overseas vendors, freight forwarders, shipping agents, customs agents, transporters and internal departments to ensure shipments are properly arranged, accurately documented and delivered within the required timeline.
Source and negotiate with forwarders to enjoy lower freight rate from time to time.
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Provide exceptional customer service to clients, ensuring timely and effective resolution of inquiries and issues.
Manage a high volume of customer interactions through various channels, including email, chat, and phone, maintaining a professional and empathetic approach.
Collaborate with cross-functional teams to identify root causes of customer issues and implement process improvements for a seamless logistics experience.
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- Responsible for goods, stock level updating, records, delivery, space allocation and other warehouse activities to ensure the accuracy of the inventories.
- To perform daily stock take in CDC by leading the stock take and divide task to make sure stock take goes well.
- Use scanner to stock take the items and after finish the stock take then will roll the stock take list from WMS. OR
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To lay floor protection / handling server rack in good & safe handling manner at the DC for delivery to meet the customer requirement and to minimize discrepancy.To uncrate server rack from crate and comply to all company policy.To unscrew and uninstalled server rack from crate.To install necessary accessories to server rack before pushing the server rack.To unbox BBU / Power Whips from original carton to dedicated trolley / cart at BBU room.To push BBU dedicated trolley / cart in front of COLO room.To install BBU into the server rack.To comply to all instructions and written Standard Operation Procedures (SOP).To deinstalled Floor Protection once delivery completed.To push server rack until final position in COLO room.To screw down the rack stabilizerTo prepare power tools / necessary equipment for uncrating activity.Need to have certified / qualification from authorized body to drive / handle forklift.To do housekeeping after delivery is completed.Immediate up-date of any incident/accident/breakdown happen during journey/transit.Regular checks on the equipment conditions and to advise the superior on maintenance and repair work.
Process Goods Received Notes (GRN) for back-to-back orders, ensuring accuracy against purchase orders and delivery documents.
Manage and monitor container stock shipments, coordinating with vendors and forwarders on shipment schedules and delivery timelines.
Liaise with suppliers to obtain pricing, quotations, and stock availability for items not held in inventory, and support supplier coordination as needed across branches.
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Oversee and manage daily logistics operations, including warehousing, transportation, and inventory control, to ensure efficiency and cost-effectiveness.
Develop and implement operational strategies to optimize supply chain processes, reduce lead times, and improve overall service delivery.
Coordinate with internal departments (e.g., sales, customer service) and external partners (e.g., carriers, suppliers) to ensure seamless execution of logistics functions.
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Logistics Coordination
Problem-Solving
Record Keeping
Data Entry
Microsoft Office
Time Management
Communication Skills
Communication
Documentation Management
Transportation Management
- Pick products according to the Picking List or Stock Requisition. - Check item code, quantity, batch number, and expiry date before packing. - Pack products carefully to prevent damage during delivery. - Label and prepare orders for distribution to branches. - Assist in receiving, unloading, and storing incoming goods. - Keep the warehouse clean, organized, and safe. - Report damaged goods, stock shortages, or discrepancies to the Warehouse Executive. - Follow FIFO/FEFO and company SOPs. - Assist in stock counts and inventory checks. - Perform other warehouse duties as assigned by the Warehouse Senior Executive or Manager.