Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Commercial Acumen: Practical understanding of sales administration, commercial processes and workflows, commercial reporting, and basic trade/retail dynamics.
Systems & Data Literacy: Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data tracking) and familiarity with collaboration platforms (SharePoint, MS Teams).
Organisational Agility: Highly structured with the ability to manage competing priorities, track multiple commercial deliverables simultaneously, and maintain high accuracy under pressure.
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Providing hands-on and operational support in regional payroll matters.
Collecting and verifying employee timekeeping records, calculating wages, salaries, deductions, and adjustments, and ensuring accurate and timely payroll processing.
Staying up to date with federal, state, and local payroll laws and regulations to ensure compliance. This includes tax withholding, reporting, and filing requirements.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Ensure internal control and compliance are not compromised.
Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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As the World's No.1 Nitrile Glove manufacturer, Hartalega is currently in the process of recruiting a diverse pool of talented people, across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well-defined path for career success.
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Your primary objective will be to oversee all operational activities across specified warehousing sites in order to achieve all agreed financial + operational objectives. You will do this by working with a variety of internal + external stakeholders. The activities needed to deliver these objectives include:
To ensure your site management teams deliver against their customer, site + people key performance indicators (KPI).
To act as the Site Manager for locations within your scope as + when required.
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You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
To support the reporting manager in Transport cost analysis; monthly P&L review, weekly KPR, future state Transport planning & projects by allowing to weigh costs against their budget cost.
To have strong attention to detail and support reporting manager; go-to person for cost analysis and to prepare reports to help Transport team make better decisions - well-versed in data and financial analysis
This role is responsible for to support reporting manager in managing Transport process improvement, innovation, and cost analysis to support CDC & SHT operations business needs. This includes analysing systems' effectiveness, cost and benefit models, and performance. Also responsible for managing TMS support and new Transport project development, including internal assets and external vendors – future state own fleet operation.
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Monitor, review and respond to alerts generated from the various security detection tools and case management systems in accordance with established service level agreements and objectives (SLA & SLO) .
Recommend triage actions and maintenance of runbooks and playbooks.
Investigate and escalate security incidents based on the severity level for each event/incident within SLA & SLO.
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Lead and support the planning and execution of new market entries, ensuring smooth transitions and a solid foundation for long-term success.
Conduct in-depth market research and analysis (demographics, competition, regulatory landscape, and market mapping) to inform country strategies and business decisions.
Identify market opportunities and potential risks, propose mitigation strategies, and drive execution with agility and precision.
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Take full ownership of the assigned portfolio of service agreements (e.g., Remote Services, Inspection, and Maintenance), ensuring delivery excellence and high customer satisfaction
Develop and lead a regional support structure, including quotation management, contract delivery, and back-office operations
Act as the primary point of contact for all contractual service matters, ensuring timely and effective execution aligned with customer expectations
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Managing end-to-end bid strategy, defining the optimal technical solution, and commercial positioning for each opportunity.
Overseeing all technical, financial, and project-related inputs, including cost models, cash-flow considerations, margin analysis, engineering/commissioning estimates, and resource planning.
Coordinating cross-functional contributions from Sales, Engineering, SCM, Finance, Legal, and Project Execution to ensure aligned, timely, and high-quality proposal deliverables.
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