Service Desk Analyst Jobs in Kuala Lumpur - September 2026 - Urgent Hiring

Showing 70 jobs results for "service desk analyst" in Kuala Lumpur
Never miss any updates for Service Desk Analyst jobs in Kuala Lumpur
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Testing and Quality Assurance:Provide UI UAT testing support for system development initiatives, including SAT/OPUS development and product UATs.
  • Conduct User Acceptance Testing to validate system changes and ensure alignment with business requirements.
  • Campaign Management: Monitor campaign fulfillment to enhance customer satisfaction, maintain brand reputation, and optimize operational efficiency. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • • Diploma/Degree in IT, Computer Science or equivalent; 2+ years in IT support or field engineering
  • • Strong Windows 10/11 troubleshooting; comfortable with Windows services, PowerShell basics and the command line
  • • Hands-on experience with POS systems, receipt printers and payment terminals (retail or F&B strongly preferred) ...
Computer Science CCTV systems
+4
Posted
6 days ago

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide technical support to users at all levels for hardware, software, network, and application issues.
  • Monitor and maintain IT infrastructure, including servers, storage, network equipment, and end-user devices.
  • Manage user accounts, access rights, and system security in compliance with company policies. ...

Be an early applicant!

Posted
a month ago
Undisclosed
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
  • Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
  • Process customer orders, requests, and complaints accurately and efficiently. ...
Communication Skills Product Knowledge
+6
Posted
a month ago

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide technical support to users at all levels for hardware, software, network, and application issues.
  • Monitor and maintain IT infrastructure, including servers, storage, network equipment, and end-user devices.
  • Manage user accounts, access rights, and system security in compliance with company policies. ...

Be an early applicant!

Posted
2 months ago
MYR2,000 - MYR2,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To assist in supervising the IT team in maintaining and troubleshooting of IT hardware and software including serves, networking, printers, email and etc. and oversee the department’s daily operations.
  • To give direction, clear instruction, as well as good advice to subordinates and delegate jobs to them effectively.
  • Maintain and troubleshoot of POS system including credit card and e-wallet terminals. ...
Posted
2 months ago

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide technical support to users at all levels for hardware, software, network, and application issues.
  • Monitor and maintain IT infrastructure, including servers, storage, network equipment, and end-user devices.
  • Manage user accounts, access rights, and system security in compliance with company policies. ...
Posted
2 months ago
MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • • Diploma/Degree in IT, Computer Science or equivalent; 2+ years in IT support or field engineering
  • • Strong Windows 10/11 troubleshooting; comfortable with Windows services, PowerShell basics and the command line
  • • Hands-on experience with POS systems, receipt printers and payment terminals (retail or F&B strongly preferred) ...
Computer Science CCTV systems
+4
Posted
6 days ago
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Troubleshoot and resolve technical issues related to accounting software and hardware
  • Provide support to end-users by phone, email, or in person
  • Train end-users on the proper use of accounting software and resolve issues related to data entry and processing ...
Posted
24 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Hiring – Customer Support Specialist
  • Traditional MandarinBook the interview slot via whatsapp+91-9990232294
  • Location: Kuala Lumpur, MalaysiaWork Model: Work from OfficeShift: Permanent Night ShiftProject: HealthcareJoining Date: 14 September 2026Salary:Up toRM 4,500 Basic + Allowances + KPI ...
Posted
a month ago
Undisclosed
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
  • Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
  • Process customer orders, requests, and complaints accurately and efficiently. ...
Customer Service Communication
+5
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Hiring – Customer Support Specialist
  • Traditional MandarinBook the interview slot via whatsapp+91-9990232294
  • Location: Kuala Lumpur, MalaysiaWork Model: Work from OfficeShift: Permanent Night ShiftProject: HealthcareJoining Date: 14 September 2026Salary:Up toRM 4,500 Basic + Allowances + KPI ...
Posted
a month ago
MYR4,300 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels. ...
Mandarin Customer Service
+3
Posted
a month ago
MYR4,000 - MYR6,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage customer enquiries in a professional, accurate, and timely manner across multiple (online & chat) communication channels.
  • Engage with both potential and existing customers to promote services and enhance customer retention.
  • Monitor customer activity levels, gather feedback, and provide insights to improve engagement strategies and overall customer experience. ...
Customer Service Customer Support
+3
Posted
a month ago
MYR3,000 - MYR6,000 Per Month
WFH • Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries via live chat and messaging platforms in a professional and timely manner.
  • Assist customers with account registration, deposits, withdrawals, and general account-related issues.
  • Provide accurate information about company products, promotions, and services. ...
Communication Skills Problem-Solving
+2
Posted
10 days ago
MYR3,300 - MYR4,500 Per Month
WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • To efficiently handle customer enquiries.
  • To provide fast and timely solutions to all customer related problems
  • To ensure customer satisfaction by providing excellent Customer Services. ...
Customer service Product Knowledge
+12
Posted
13 hours ago
MYR2,500 - MYR3,500 Per Month
Near Train Station
  • Resolve operating system failures and network connectivity issues
  • Manage Active Directory account configurations
  • Troubleshoot and support M365 tenant issues ...
IT Technical Support Active Directory
+1
Posted
4 days ago
MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • • Diploma/Degree in IT, Computer Science or equivalent; 2+ years in IT support or field engineering
  • • Strong Windows 10/11 troubleshooting; comfortable with Windows services, PowerShell basics and the command line
  • • Hands-on experience with POS systems, receipt printers and payment terminals (retail or F&B strongly preferred) ...
Computer Science CCTV systems
+4
Posted
6 days ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
  • * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
insurance Banking
+1
Posted
2 months ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Hiring – Customer Support Specialist
  • Traditional MandarinBook the interview slot via whatsapp+91-9990232294
  • Location: Kuala Lumpur, MalaysiaWork Model: Work from OfficeShift: Permanent Night ShiftProject: HealthcareJoining Date: 14 September 2026Salary:Up toRM 4,500 Basic + Allowances + KPI ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Troubleshoot and resolve technical issues related to accounting software and hardware
  • Provide support to end-users by phone, email, or in person
  • Train end-users on the proper use of accounting software and resolve issues related to data entry and processing ...
Posted
24 days ago
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide day-to-day IT support and basic troubleshooting for laptops, peripherals and network connectivity.
  • Manage IT assets and inventory, including labelling, tracking, documentation and proper organization of equipment.
  • Manage operational IT peripherals such as USB docking stations, SD cards, storage devices and related accessories. ...
IT Management Strategic Planning
+1
Posted
23 days ago
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide day-to-day IT support and basic troubleshooting for laptops, peripherals and network connectivity.
  • Manage IT assets and inventory, including labelling, tracking, documentation and proper organization of equipment.
  • Manage operational IT peripherals such as USB docking stations, SD cards, storage devices and related accessories. ...
IT Management Strategic Planning
+1
Posted
23 days ago
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Troubleshoot and resolve technical issues related to accounting software and hardware
  • Provide support to end-users by phone, email, or in person
  • Train end-users on the proper use of accounting software and resolve issues related to data entry and processing ...
Posted
24 days ago
MYR3,500 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To prepare and monitor M&E documentations.
  • To coordinate with Subcontractors for ensuring technical submittal and shop drawing requirements are fulfilled.
  • To conduct daily inspection to ensure quality and standard of works and installations are adhered to drawings. ...
Monitoring and Evaluation (M&E) Data Analysis
+2
Posted
2 months ago

Rosemallow Technologies Pvt Ltd

KL City

Posted
10 days ago

KL City

  • Answers and responds to inbound calls \chat\email from end-users regarding issues
  • Creates and documents all support calls from the user community into the service desk tracking software (ITSM tool)
  • Applies skills to resolve all technical trouble tickets at the service desk before referring to technical support ...
Posted
6 days ago

KL City

  • Act as the first point of contact for IT incidents and service requests across the APAC region.
  • Deliver prompt, professional, and customer-focused support through approved support channels.
  • Resolve incidents and requests at first contact wherever possible to minimise business disruption. ...
Posted
18 days ago

KL City

Posted
18 days ago

KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
6 days ago