We are seeking a proactive and detail-oriented Logistics Executive to support our daily warehouse and logistics operations within a high-precision manufacturing environment. This role plays a critical part in ensuring accurate, timely, and efficient handling of incoming and outgoing materials to support production and customer delivery.
Location: Tonasco Precision Machining Smart Factory, Bukit Jelutong
- Execute assigned sales activities, roadshows, and promotional events, ensuring smooth operations from setup to completion.- Collaborate closely with the Trade Marketing team to monitor weekly sampling plans and promotional activities.- Coordinate with the Sales team to ensure effective implementation of product promotions.- Monitor outlet stock availability and ensure timely replenishment.- Conduct regular retail visits to ensure merchandising compliance and proper display execution.- Provide operational support to the Sales team during manpower shortages or peak business periods.- Analyze field execution and provide recommendations to improve operational efficiency and sales performance.
Recruitment and Training: Oversee the entire recruitment process, including job posting, resume screening, interview scheduling, and on boarding procedures.
SOP Development and Implementation: Optimize and enforce standard operating procedures to ensure work efficiency and consistency.
Employee Management: Monitor attendance records, track Key Performance Indicators (KPI), and drive the team to achieve organizational goals.
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Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms.
Service & Technical Coordination: Liaise closely with field technicians and the after-sales team to schedule maintenance, routine checking, emergency troubleshooting, and pre-delivery inspections (PDI).
Feedback & Problem Resolution: Proactively follow up with clients post-service/delivery to ensure satisfaction, address issues promptly, and maintain long-term client relationships.
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- Execute assigned sales activities, roadshows, and promotional events, ensuring smooth operations from setup to completion.- Collaborate closely with the Trade Marketing team to monitor weekly sampling plans and promotional activities.- Coordinate with the Sales team to ensure effective implementation of product promotions.- Monitor outlet stock availability and ensure timely replenishment.- Conduct regular retail visits to ensure merchandising compliance and proper display execution.- Provide operational support to the Sales team during manpower shortages or peak business periods.- Analyze field execution and provide recommendations to improve operational efficiency and sales performance.