General Office AdministrationHandle daily administrative duties to ensure smooth office operations.Maintain office records, filing systems and general paperwork.Prepare, organise and update administrative documents when required.Assist with printing, scanning, filing and other documentation tasks.Provide general administrative support to different departments.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding Bytewave Technology Solutions' software products and services.
Independently process monthly payroll for all in-house employees, ensuring accurate computation of allowances, attendance records, overtime (OT), and leave deductions.
Support customer experience operations by managing enquiries and feedback and complaints across multiple channels including phone and email and Goodays and Zendesk and food delivery platforms
Execute end-to-end Procure-to-Pay (PTP) invoicing activities, ensuring accurate, timely, and compliant processing of vendor invoices in line with approved policies and procedures.
Plan, direct, and manage overall warehouse operations including receiving, storage, inventory control, and dispatch to ensure operational efficiency and cost effectiveness.