Strong communication and interpersonal skills
Good knowledge of HR policies
procedures and employment practices
Knowledge of Malaysian labour laws and statutory requirements is an advantage
Strong recruitment and talent acquisition skills
Good employee relations and conflict management skills
Able to handle HR documentation and confidential information professionally
Good administration and organisational skills
Basic knowledge of payroll
attendance and leave administration
Familiar with HR systems and Microsoft Office
especially Excel
Good problem-solving and decision-making skills
Strong attention to detail and ability to manage multiple tasks
Good time management and ability to meet deadlines
Able to work independently as well as in a team
proactive and responsible attitude
Knowledge of HRIS / payroll systems is an advantage
This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
Install, set up, inspect, service, and maintain welding machines including MIG, TIG, ARC, and Spot welding machines.
Troubleshoot and repair welding machine issues, perform calibration, replace worn parts, and conduct machine performance testing.
Support operators with safe equipment usage, maintain service and repair records, manage spare parts inventory, and assist engineers with technical and process improvement projects.
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Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Cloud Accounting Expertise: Complete full sets of accounts by efficiently record all transactions into leading cloud accounting software.
Financial Management: Oversee Account Receivables, Account Payables, and ensure precise bank reconciliations. Also, handle monthly account closings with diligence.
Integration & Implementation: Champion the available integration of Cloud Accounting into diverse businesses. Ensure seamless interplay with other cloud software.
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Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Take over post-sales coordination from Sales Executives once projects proceed to fabrication, delivery, installation, and handover stages.当项目进入生产、运输、安装及交付阶段后,接手销售执行员的成交后项目协调工作。
Liaise closely with Project Coordinators, Site Supervisors, Production Team, Installation Team, and other internal teams to monitor project progress.与项目协调员、现场主管、生产团队、安装团队及其他内部团队密切协调,以跟进项目进度。
Track fabrication, delivery, installation, rectification, and handover progress to ensure that outstanding matters are followed up promptly.跟进生产、运输、安装、整改及交付进度,确保所有未完成事项得到及时处理。
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Client communication & after-sales support
Project coordination & follow-up
Internal team coordination
Quotation & Variation Order (VO) preparation
Problem-solving & issue resolution
Documentation & administrative skills
Microsoft Office / Excel
Time management & multitasking
Attention to detail
Proactive and customer-oriented
Costing Estimation Engineer: Determining best production method based on engineering drawings. Estimate production timing for various process like 3 and 5 axis CNC milling, CNC lathe, Mill-turn and Wire-EDM. Continuously improvement to optimize production methods and costing.
CAM Programming Engineer: Create CAM programs for complex parts for 3 axis CNC milling and CNC Lathe. You are responsible for the selection of the best tool path, cutting tools and cutting strategies. You will design your own production jigs.
New Product Introduction Engineer: Be project manager for implementation of new products in our production. Determine all production specifications for a new product. Liaise with customers if specs are not clear. Confirm production process with engineers from other departments and source processes from outside suppliers if not available within our company. Manage a successful implementation of new products.
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Coordinate for sales-related activities and foster client relationships by researching the market and products.
Responsible for selling a variety of chemicals (solvent products, lubricants, and addictive) used in different industries and applicable to analytical, coating, pharmaceutical, life science, and bioanalytical research.
Service existing a/c, obtain orders and establish new a/c by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade opportunities.
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Upload, update, and maintain product listings including descriptions, images, pricing, variations, and stock levels on Shopee Seller Centre and TikTok Shop Seller Center.
Monitor inventory across both platforms and coordinate with the warehouse/logistics team to prevent stockouts or overselling.
Process and track orders on Shopee and TikTok Shop, ensuring accurate and timely fulfillment within platform SLAs.
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Good communication and interpersonal skills.
Basic knowledge of Microsoft Office
especially Microsoft Word and Excel.
Good organisational and time-management skills.
Detail-oriented
responsible and willing to learn.
Able to maintain confidentiality when handling employee and company information.
Able to work independently and as part of a team.