customer care executive jobs in Malaysia

Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers also preferred;

Proficient in Google Suite / MS Office;

Pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience ...

Pemohon mesti bersedia untuk bekerja di Kuchai Lama.

Keutamaan kepada Eksekutif Junior yang mengkhususkan diri dalam Perkhidmatan Pelanggan atau yang sepadan.

Graduan baru dialu-alukan untuk memohon.

A team player who can work independently, flexible and able to adapt to any work situation, able to think critically and have reasonably good problem-solving skills.

Good communication and interpersonal skills with a passion for customer service.

Possess good telephone etiquette with a smiley voice.

Knowledge in handling basic computer (Microsoft Excel/Word etc).

Good communication and interpersonal skills. ...

Knowledge in handling basic computer.

Able to team work or work independently.

Must be willing to work with shifting, including weekends and holiday if required. ...

Excellent communication and presentation skills

Good logical thinking, able to quickly understand customer problems and respond to them.

Outspoken & soft-spoken person.

Good follow up skill and highly attentive to enquiry.

Comfortable working with computer and mobile phone in long hour. ...

Able to read/write in Mandarin

Minimum SPM

Able to work independently ...

Fresh graduates are welcome to apply.

Ability to handle queries and objections professionally.

Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement.

Full training will be provided

Join our dynamic team as a Customer Service Representative and be the first point of contact for our customers. You will handle inbound calls, emails, and live chats, addressing general inquiries, complaints, feedback, and issues related to our company’s products. Your primary responsibility will be to assist and resolve customer inquiries related to e-hailing services, payment issues, orders, and our e-hailing apps.

Our Client is a leading aesthetic skin clinic in KL & PJ in their expansion mode. A new role for Customer Service Executive has been created.

Qualifications

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Excellent interpersonal communication skill, both verbal and written

Motivated, energetic, driven work ethic and ability to use positive language ...

Able to work 6 days a week including weekends/PH

Good Listener

Requirement & Qualifications:

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Ability to lead and motivate a team in a fast-paced, deadline-driven environment ...

Able to speak and understand in Mandarin, English and Bahasa Malaysia

Able to work at office.

Diploma is required along with relevant experience is an added advantage.

Language required: English and Bahasa Malaysia. Proficiency in Mandarin will be added as advantage.

Experience in familiar with ERP would be an added advantage. ...

Able to work in Rotational Shift.

Able to work in Rotational Shift.

You can connect with me directly on riya.a@manpower.com.my OR WhatsApp me on +60 17-686 3423 for more details.

Able to communicate effectively in English and Malay (written and spoken)

Prepare simple report (if required)

Customer Service Oriented and believes that “customers come first” ...

Base in Pandan Indah, Cheras,  Kuala Lumpur

Mandarin speaking will be added advantage

Patience and empathy when dealing with clients.

Strong interpersonal skills and the ability to build and maintain relationships.

Strong problem-solving skills and technical aptitude. ...

Good communication and interpersonal skills.

Ability to multi-task, prioritize, and manage time effectively

Social media savvy

Well communication and good teamwork with collogue.

Must be willing to work in Kuala Lumpur or other locations.

SPM and above in any related discipline. ...

Problem-solving abilities and resilience in handling challenges.

Proficiency in computer usage and familiarity with customer service software/tools is advantageous.

Previous experience in customer service, hospitality, or related fields is preferred. ...

Basic Knowledge In Finance Industry

Able to work with the team

Pro-Active , Responsible

Good understanding and strong human relation skills

Able to work independent

Able to meet deadlines with the right sense of urgency and ownership. ...

Good communications skills in both written and verbal English.

Positive mindset

Good communication & interpersonal skills

On the job training will be provided ...