- Jalan KPB 8 Balakong Selangor Malaysia 43300
Working Location
Job Description
Requirements
Diploma/Degree in Electronics, Electrical, IT, Mechatronics, or related technical field.
Minimum 2 years of working experience in a technical support/product-related role.
Proficiency in Bahasa Malaysia and English is required; knowledge of Mandarin/Chinese is an added advantage.
Ability to troubleshoot hardware/software issues effectively.
Ability to work independently when needed
Willingness to travel and support on-site projects.
Responsibilities
Diagnose errors or technical problems and determine proper solutions
Testing and familiarize with product software applications and systems
Create manuals and detailed sets of instruction documentation
Guide and train field technicians
Assist in planning/coordination of projects and tasks
First point of contact for all technical issue
Work closely with Sales & Operations
Benefits
Skills
Important Information
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