Communication Skill
Time Management
Product Knowledge
Presentation Skill
Sales Support
Customer Service
Order Processing
Communication Skills
Problem-solving
Data Entry
Microsoft Office Suite
Sales Administration
+10
Posted
2 days ago
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Respond promptly and professionally to customer inquiries via live chat, email, and social media platforms, providing accurate information and solutions.
Assist customers with product information, order status, technical issues, and general support questions, ensuring a positive customer experience.
Document all customer interactions and resolutions accurately in the CRM system, maintaining detailed records for future reference and analysis.
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Greet and assist students, parents, and visitors in a professional and friendly manner, providing information about the tuition centre's programs and services.
Manage student enrollment, registration, and record-keeping, ensuring all necessary documentation is accurately completed and maintained.
Handle incoming and outgoing communications, including phone calls, emails, and mail, responding to inquiries and directing them to the appropriate personnel.
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Manage end-to-end accounts payable (AP) and accounts receivable (AR) processes.
Work closely with operations and supply chain teams on inventory accounting, cost tracking, and stock reconciliation.
Maintain accurate and up-to-date general ledger records, ensuring all transactions are properly recorded, classified, and reconciled in accordance with accounting standards.
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Manage and update product listings across various online platforms (e.g., Shopee, Lazada) ensuring accuracy in product descriptions, pricing, and availability.
Implement and monitor digital marketing campaigns, including social media promotions, SEO optimization, and email marketing, to drive online sales and lead generation.
Coordinate with the sales and marketing teams to develop and execute online sales strategies to meet or exceed sales targets.
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Assist in the daily procurement activities, including sourcing suppliers, obtaining quotations, and processing purchase orders in accordance with company policies and procedures.
Maintain accurate and up-to-date inventory records, ensuring that stock levels are monitored and discrepancies are identified and resolved promptly.
Support the receiving and inspection of goods, verifying quantities and quality against purchase orders and delivery notes.
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Assist senior technicians in the inspection, diagnosis, and repair of material handling equipment (MHE) such as forklifts, pallet jacks, and other industrial machinery.
Perform routine maintenance tasks, including oil changes, filter replacements, lubrication, and general cleaning of equipment according to established procedures.
Disassemble, clean, and reassemble mechanical components, ensuring all parts are correctly fitted and functional.
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