Office Administration
Record Keeping
Customer Service
Data Entry
Communication Skills
Time Management
Organizational Skills
Problem Solving
Attention to Detail
Customer Service
Policy Administration
Sales Support
Claims Processing
Data Entry
Communication Skills
Attention to Detail
Teamwork
Time Management
Problem Solving
Product Knowledge
Manage and mentor a multi-racial team of discipline leads (Mechanical, CDA, Electrical, Exhaust, UPW, PDS, Bulk & Special Gas, Chemical, Slurry, I&C, etc.) across Penang and Kulim sites.
Conduct regular 1:1s, provide technical career coaching, and oversee performance reviews in line with Malaysian labor practices.
Lead hook-up design interface coordination with base built system, cleanroom interior decoration and Tool moving-in schedule, ensuring alignment of space, clear height, floor loading, vibration, cleanliness and connection interfaces with Tool requirements.
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1) Possesses the ability to distinguish between true CD and artifacts (e.g., contrast from protective or process layers, and identifying whether structures are measurable).
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Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Customer Service
Communication Skills
Multitasking
Communication
Sales Support
Administrative Assistance
Time Management
Problem-Solving
Order Processing
Data Entry
Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team.
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Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team.
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Develop and manage Regional/Site Logistics program, including freight expense management, selection, coordination and management of service providers (brokers and carriers), and functional oversight of team to support operational excellence, and maintain freight metrics.
Responsible for working with the Costing teams to support an accurate material overhead (MOH) model, improve logistics efficiency and achieve the lowest landed cost.
Manage cross-functional collaboration initiatives to enhance logistics processes, including, but not limited to value stream mapping, gap analysis, and supplier incoterms. Support DOF (Direct Order Fulfillment) and sustaining Service projects scoping, design, modeling, implementation.
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Conception, design, planning and implementation of global SAP system landscapes under consideration of cloud technologies, security requirements, high availability and 24/7 hours operation.
Creation, implementation and continuously improvement of concepts for the provision, monitoring, security, effective administration and operation of complex SAP landscapes.
Ensuring stable, secure, trouble-free and high-performance availability of SAP systems.
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Executes flight movement alerts, transmission of shipment information and preparation of flight documentations. Rectifies and follow up with network on non-conforming shipments.
Prepare paperwork for CAL and Network flights.
Provide information to airlines relating to weights and lodgment times.
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