Support delivery of Maintenance Services through accurate finance, procurement, administrative, and reporting support aligned to client SLA and KPI requirements.
Provide parts purchasing and invoice support for maintenance-related activities, including purchase request tracking, supplier documentation, invoice checks, and approval follow-up.
Coordinate with site leadership, Plant Supervisors, Office Engineers, Plant Operators, and third-party vendors to support maintenance scheduling, vendor attendance, service documentation, and administrative close-out of work activities.
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Coordinate and manage Change Requests (CRs), including scope confirmation, effort estimation, prioritization, and implementation planning.
Track maintenance activities, project timelines, and deliverables to ensure timely completion of support and enhancement initiatives.
Maintain and update project and support documentation, including CR plans, Customer Issued (CI) / System Defect hotfix arrangement, incident reports, status reports, and meeting minutes.
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