Monitor the completion of daily Cash360 lodgement submissions from all Parkson outlets and follow up to ensure reporting is completed within the required timeline.
Ensure operational documents are properly organised, maintained, and managed according to internal company policies and LHDN requirements.
Support the coordination and processing of approval workflows for operational documents, including claims, invoices, contracts, and NTPOs.
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Provide an outstanding customer experience, creating an exceptional shopping experience.
Develop and maintain deep product knowledge, encompassing craftsmanship, design intent, styling possibilities, and the brand stories behind each piece, to deliver confident and engaging customer advice.
Achieve individual and store sales targets through active customer engagement and tailored product recommendations.
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Rental/Maintenance – Cooperate with the service provider or the property management to implement affairs related to the use of the auxiliary facilities, like air conditioning, water, lighting, electricity, parking, access card, company mobile phone, telco, WIFI, etc.
Office supplies – Procurement, storage (record ledger), distribution and other management work.
Driver Management & Pickup ProcessSupervise and coordinate drivers to ensure efficient pickup operations.Ensure adherence to SOPs for the pickup process, including scanning and parcel handling.
Seller & Partner ManagementManage expectations and communication with sellers and partners regarding pickup arrangements.Address and resolve any pickup-related concerns or escalations.
Hub Operations & Sorting ManagementOversee hub operations, including sorting activities and maintaining FIFO processes.Monitor sorter attendance, productivity, and workflow efficiency.Ensure compliance with operational standards to maintain smooth daily operations.
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Develop and execute sales strategies to achieve assigned sales, volume, revenue and profitability targets.
Identify and develop new business opportunities within the OE and fleet market.
Prospect and approach potential customers, including vehicle manufacturers, fleet operators, logistics companies, transport companies, workshops, distributors and other commercial customers.
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Arrange inbound shipments from international principals. Work with freight forwarders and customs agents on air and sea freight, customs declarations (K1/K2), duties and SST on imports, and preferential origin certificates (Form D, ATIGA, MJEPA etc.).
Track shipments and ETAs, and keep sales and the accounts team informed of arrivals.
Check incoming goods against the PO, packing list and invoice. Record discrepancies, damage and shortages and report them to suppliers.
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Develop and optimize transportation routes and schedules to ensure efficient and cost-effective delivery of goods, considering factors such as traffic, delivery windows, and vehicle capacity.
Analyze transportation data, including mileage, fuel consumption, and delivery times, to identify trends, inefficiencies, and areas for improvement.
Collaborate with customer and purchaser to coordinate logistics, resolve delivery issues, and ensure customer satisfaction.
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Perform daily material handling activities including receiving, storage, material movement, kitting, production line replenishment, and shipping support.
Receive incoming materials, components, and supplies while verifying quantity, part number, labeling, and packaging condition against delivery documents.
Perform material transactions in ERP systems for receiving, transfer, issue, and inventory updates.
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