100+ Customer Management Jobs - September 2026 - Urgent Hiring
Showing 167 jobs results for
"customer management"
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in developing and implementing CRM strategies tailored to customer segments and business goals.
- Assist in planning, executing, and monitoring CRM campaigns to drive customer engagement and retention.
- Analyze customer data and trends to identify opportunities for improved targeting and personalization. ...
Posted
9 days ago
Undisclosed
- Responsible for overall account management of assigned customers/accounts
- Responsible for revenue and organic growth targets
- Responsible for RFQ and pricing, legal affairs, negotiations (in any assigned area) ...
Posted
a month ago
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
- Reconciliation & Discrepancy Resolution：Perform rigorous statement verification and reconciliation to ensure 100% accuracy between client statements and internal records, investigating and resolving discrepancies within required timeframes.
- Rate Approval & Compliance：Review and approve foreign exchange (FX) rates negotiated by junior team members, ensuring both profitability and compliance prior to transaction processing. ...
Posted
2 months ago
MYR3,300 - MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide technical advice on lubricant products, product equivalence, selection, applications, and troubleshooting.
- Respond to customer enquiries via email, phone, and CRM systems.
- Handle customer complaints, investigate issues, and ensure timely resolution. ...
Be an early applicant!
Posted
2 days ago
MYR1,700 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
- Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
- Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events. ...
Be an early applicant!
Posted
4 days ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
16 days ago
Up to MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Manage the day-to-day operations of our short-stay properties and ensure they are clean, well-maintained and guest-ready.
- Manage bookings, guest enquiries, check-ins and check-outs through booking platforms and other communication channels.
- Coordinate and supervise cleaners and maintenance teams, and ensure work is completed to the expected standard. ...
Posted
16 days ago
Company Confidential
MYR3,000 - MYR5,000 Per Month
- Handle customer and dealer enquiries through WhatsApp, social media, and internal platforms.
- Process orders, coordinate fulfilment, and follow up on delivery status.
- Manage customer complaints and issues professionally in accordance with company SOPs. ...
Posted
15 days ago
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
18 days ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Serve as the primary point of contact for customer inquiries and provide exceptional customer service
- Provide administrative support to the management team as needed
- Collaborate with cross-functional teams to ensure smooth operations
Posted
11 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
11 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
- Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
- Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. ...
Posted
14 days ago
Up to MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
- Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
- Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
2 days ago
Undisclosed
- Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and professional manner
- Assist customers with product information, order processing, and problem resolution
- Provide detailed and accurate information to customers, addressing their needs and concerns ...
Posted
a month ago
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Respond to customer inquiries via phone, email, or in-person, providing accurate and timely information.
- Address customer concerns, complaints, and escalations in a professional and empathetic manner.
- Collaborate with relevant departments to resolve customer issues and ensure a satisfactory resolution. ...
Posted
4 days ago
Customer Success Executive (CSE)
MYR3,000 - MYR3,500 Per Month
Near Train Station
- We are looking for a proactive and relationship-driven Customer Success Executive (CSE) to join Octovis.
- This is not a traditional Customer Service or Technical Support role.
- You will be the main relationship owner for your assigned customers — from the first interaction, product demonstration and closing, all the way through onboarding, Go-Live, adoption and long-term customer growth. ...
Posted
2 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly, professional, and efficient support to merchants and customers.
- Serve as the first point of contact in handling and resolving customer and merchant complaints.
- Respond promptly and professionally to customer and merchant inquiries, including basic IT-related and system integration questions. ...
Posted
10 days ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
- Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
- Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention. ...
Posted
24 days ago
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
- Welcome patients warmly and professionally.
- Manage front desk operations with schedule appointments efficiently, coordinating with patients and practitioners.
- Confirm appointment details with patients. ...
Posted
21 days ago
Customer Service Manager (Mandarin Speaker)
Up to MYR6,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Welcome and assist customers, maintain membership relationships, manage customer relations, and enhance the overall service experience.
- Handle customer enquiries, reservations, complaints, feedback, and unexpected service-related issues.
- Assist in developing customer service standards and ensure proper implementation by the front-of-house team. ...
Posted
24 days ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Understand customer enquiries and respond via applicable channels: calls, email, chat etc
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...
Posted
a month ago
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Handle all voice-channel business, including answering inbound customer calls and making outbound follow-up / callback calls.
- Assist customers in resolving vehicle- and service-related enquiries and problems, and accurately record every interaction in the operations system.
- Process cases according to standard operating procedures, or escalate them through the defined escalation process where required. ...
Posted
2 days ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
4 days ago
Customer Service Assistant
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Interact with customers via various channels (phone, email, whatapps, social media) and provide prompt and professional assistance.
- Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
- Identify and assess customer needs to provide appropriate solutions and recommendations. ...
Posted
2 days ago
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Kelemak, Melaka
- Coordinate and liaise closely with internal and external customers to understand and fulfil their requirements and expectations.
- Ensure customer requirements, instructions and workflow are accurately communicated and cascaded to the relevant departments.
- Build and maintain strong customer relationships through professional, responsive and reliable service. ...
Posted
10 days ago
MYR3,500 - MYR5,000 Per Month
WFH
George Town, Pulau Pinang
- Build and maintain positive relationships with existing customers.
- Conduct customer follow-ups through phone calls, WhatsApp, email, chat, and other approved communication channels.
- Reconnect with previous customers to understand their current needs. ...
Posted
2 days ago
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Manage and engage with community members across platforms such as WhatsApp, social media, Shopee, and Lazada.
- Initiate conversations and activities that encourage interaction and participation.
- Foster a welcoming and positive community experience. ...
Posted
a month ago
Customer Service Specialist
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Chat with customers through calls, emails, and messages—and make every interaction a good one.
- Build strong relationships with customers so they know they can count on you.
- Help customers get started on Ricebowl and make sure they're getting the most out of our platform. ...
Posted
16 hours ago
Undisclosed
- Handle customer quality complaints and feedback, ensuring timely responses and effective resolution of issues.
- Coordinate with internal departments to investigate customer quality issues and conduct root cause analysis.
- Apply quality problem-solving tools such as 5 Why AnalysisandFishbone Diagram. ...
Be an early applicant!
Posted
22 days ago
MYR600 - MYR800 Per Month
Near Train Station
- Assist in customer support and enquiry handling.
- Support daily operational processes and workflow coordination.
- Maintain customer records and service documentation. ...
Be an early applicant!
Posted
16 days ago