Customer Service Executive (Mandarin / Cantonese)
MYR2,800 - MYR3,200 Per Month
Iskandar Puteri, Johor (+1)
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Posted
12 hours ago
Customer Service Representative
MYR2,000 - MYR3,000 Per Month
Johor Bahru, Johor
- Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp.
- Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are acknowledged and addressed in a timely manner.
- Assist customers in scheduling appointments, including coordinating product trials, arranging consultation and facilitating after-sales services. ...
Posted
a day ago
Customer Service Manager (Mandarin)
MYR5,000 - MYR7,500 Per Month
Iskandar Puteri, Johor
- Manage daily operation of the Customer Service Dept to fulfill customers' requirements.
- Works on strategy and measures to promote and increase company sales.
- Solve issues to make sure the smooth and efficient delivery of goods and services to customers. ...
Posted
a day ago
Mandarin or Cantonese Customer Service Specialist
MYR3,000 - MYR4,000 Per Month
Iskandar Puteri, Johor
- Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.
- Provide customers with accurate consultation.
- Help customers answer questions, coordinate and get closer to customers.
Urgent Job
Posted
3 days ago
Customer Service Call Center (Training Provided)
MYR1,900 - MYR2,800 Per Month
Iskandar Puteri, Johor
- Manage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues.
- Exceed customer expectations by delivering exceptional service and providing accurate information.
Posted
a day ago
Customer Service Consultant (Johor)
MYR2,500 - MYR5,000 Per Month
Johor Bahru, Johor
- Customer Support: Provide consultation and support for clients regarding cryptocurrency and blockchain projects through various channels such as phone, email, and online chat. Resolve customer issues, enhance customer satisfaction, and handle complaints with appropriate documentation.
- Customer Relationship Maintenance: Establish and maintain customer relationships, understand their needs, collect feedback, and promptly communicate customer requirements and suggestions to relevant departments. Basic community building work. Conduct periodic user follow-ups and handle user operation audits.
- Knowledge Base Maintenance and Learning: Maintain and update the customer service knowledge base to ensure team members can access the latest information and support. Actively learn about the knowledge and trends in the cryptocurrency and blockchain industry to enhance professional expertise. ...
Posted
a day ago
Customer Service Executive - Mandarin / Cantonese Speaker
MYR3,000 - MYR4,000 Per Month
Iskandar Puteri, Johor
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
Urgent Job
Posted
5 days ago
Customer Service (Shipping) Mandarin (JB & Georgetown)
MYR2,000 - MYR2,800 Per Month
Shah Alam, Selangor (+2)
- Managing end to end operation, shipping and sales support functions.
- Act as a liaison, providing product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.
- Constantly review working processes with vendors ...
Fresh Graduates
Posted
2 days ago
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