1. Reporting to Customer Service Manager and/ or appointed immediate superior
2. Attend to customers complaints and find solutions to all complaints.
3. To ensure that all daily transportations and shipments are scheduled to customers’ needs.
4. To coordinate with all related parties inclusive of customers ensuring shipments in order.
5. To ensure that opening and closing of jobs are done according to requirements.
6. To control of Levy and Toll for sub contractor’s truck.
7. To help/assisting in arrangement of daily trucks to meet customers’ needs.
8. To ensure that all documents are ready for trucks clearance at customs stations.
9. To check/monitor that permits and forms are prepared accordingly to requirements.
Planning and arrangement of slot booking with Ocean liner Coordinate between ocean liner, shipper and shipper’s agent for SI (Shipping Instruction), DBL (Draft BL) and OBL (Original BL) Ensure Movement of containers are sufficient for shipper Ensure that containers gate in at Port Area within the stipulated time Generation of invoice for customer billing Follow up on payment BL collection at shipping line Courier BL to customer Data Entry/ filing of documents To carry out other duties that may be assigned to you from time to time by your supervisor [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-agensi-pekerjaan-all-experts-consultant-job-customer-service-logistic] Min SPM
