Customer Service Representative Jobs in Selangor - August 2026 - Urgent Hiring
Showing 592 jobs results for
"customer service representative"
in Selangor
Chat Available
Customer Service Representative
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Deliver a warm, professional, and attentive service experience to all clients and visitors.
- Ensure smooth cross-department coordination to support daily operations and client care.
- Respond promptly and professionally to enquiries across multiple platforms, including Facebook, Instagram, WhatsApp, and Xiaohongshu. ...
Posted
5 hours ago
Chat Available
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Near Train Station
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
6 hours ago
Chat Available
Undisclosed
Near Train Station
- Respond to customer inquiries via calls, chats, and emails
- Handle order processing, tracking, invoicing, and returns
- Resolve customer complaints and issues promptly and professionally ...
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Posted
12 days ago
Up to MYR2,600 Per Month
- Anda merupakan Guest Experience Leader dan sentiasa berinteraksi dengan para pelanggan
- Anda perlu mengendalikan aktiviti untuk keluarga pada setiap hujung minggu
- Tanggungjawab:
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Posted
6 days ago
Customer Service Cum Admin (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Handle customer inquiries via WhatsApp / phone / email
- Assist in scheduling, documentation, and basic admin work
- Maintain customer records and filing ...
Posted
20 days ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
- Principal Responsibilities:
- -Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
- -Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. ...
Posted
21 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries via phone, email, or live chat in Mandarin and English
- Assist customers with booking, cancellations, and travel-related requests
- Resolve customer issues promptly and professionally ...
Posted
a month ago
Chat Available
Up to MYR6,500 Per Month
Near Train Station
- Team Leadership & Operational Control
- Lead and develop the team to deliver consistent, high-quality service.
- Drive ownership of SLA performance, productivity, and resolution timelines. ...
Posted
21 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
- Prospecting new leads through cold calls, emails, social media, and other channels
- Qualifying leads by understanding their needs, budget, and decision-making process
- Researching prospects to identify pain points, industry challenges, and buying signals ...
Posted
6 days ago
Chat Available
Undisclosed
Near Train Station
- Perform Outbound Calls based on leads assigned by Team Leads via CARSOME’s CRM system & also handle leads via CARSOMEWhatsApp platform
- Attend customer inquiries by providing accurate information regarding CARSOME’s used car business, product & service offerings.
- Support customers in account registration,test drive appointments and also car booking ...
Posted
6 days ago
Chat Available
MYR8,000 - MYR10,000 Per Month
- Overall Management: Formulate monthly service plans, assign daily work tasks, organize daily morning meetings, collect and sort out the “Service Engineer Work Weekly Report” and submit it to the Service Director for review.
- Service Execution: Part-time equipment maintenance (leading the repair of complex faults), key customer training (operation and maintenance knowledge); assist the spare parts department in carrying out spare parts plan reserve, inventory and sales; be responsible for in-warranty service claims and out-of warranty fee collection.
- Customer Connection: Respond to customer needs 24 hours a day, close service complaints within 48 hours, conduct visits to key customers no less than 4 times a month, and collect satisfaction feedback. ...
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Posted
5 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
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Posted
12 days ago
Chat Available
Customer Service Executive (Contract)
Up to MYR2,800 Per Month
Fresh Graduates
Near Train Station
- Responding to customer inquiries and addressing their concerns in a timely and professional manner
- Providing accurate and up-to-date information to customers about products, services, and policies
- Handling customer complaints and working to resolve issues efficiently ...
Posted
3 days ago
Chat Available
Customer Support Executive - Marketing (Mandarin Speaker)
MYR2,500 - MYR2,500 Per Month
Near Train Station
- Handle and resolve customer inquiries.
- Input orders, ensuring they are processed according to customer requirements and all orders are accurate and delivered on time.
- Build and maintain quality relationships with customers and suppliers. ...
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Posted
6 days ago
Undisclosed
Near Train Station
- Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
- Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
- Handle customer’s concern, analyse root cause and take improvement activities ...
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Posted
12 days ago
Chat Available
CUSTOMER SUPPORT EXECUTIVE (Hq-selangor)
MYR2,400 - MYR3,000 Per Month
- Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms.
- Service & Technical Coordination: Liaise closely with field technicians and the after-sales team to schedule maintenance, routine checking, emergency troubleshooting, and pre-delivery inspections (PDI).
- Feedback & Problem Resolution: Proactively follow up with clients post-service/delivery to ensure satisfaction, address issues promptly, and maintain long-term client relationships. ...
Posted
a day ago
Undisclosed
Fresh Graduates
Near Train Station
- Receive inbound calls from customers and arranger for service appointment
- Made necessary outbound calls to customers to arrange for service appointment
- Conduct follow up calls with customers for the repaired job ...
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Posted
12 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Be an early applicant!
Posted
6 days ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Posted
7 days ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Posted
7 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Be an early applicant!
Posted
6 days ago
Chat Available
Customer Service- Mandarin Speaker Needed
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Manage incoming and outgoing phone calls.
- Able to handle customers through email and also live chat.
- Able to type and write in Multilanguage (English and Mandarin preferred). ...
Posted
3 days ago
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