Customer Services Representative Jobs in Bandar Kuala Lumpur - October 2026 - Urgent Hiring
Showing 165 jobs results for
"customer services representative"
in Bandar Kuala Lumpur
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Provide first level support to all phone/ email enquiries whilest meeting service level and SOP standard.
- Identify Customer’s needs, clarify enquiries/ complaints and resolve them in a prompt and professional manner.
- Coordinate with Internal Departments and escalate the unresolved issues to the second level support tem and esure all cases are followed through to closure. ...
Be an early applicant!
Posted
2 days ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
24 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
18 days ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
25 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
Posted
24 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
a month ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
2 months ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Be an early applicant!
Posted
2 months ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer calls and email enquiries
- Assist customers with banking service questions and requests
- Provide accurate information and resolve customer concerns ...
Posted
2 days ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about company products and services.
- Troubleshoot and resolve customer issues and complaints. ...
Be an early applicant!
Posted
2 days ago
Customer Service (5-day Work Week) – Mandarin Speaker
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Handling customer replies from Whatsapp, Live Chat, Social Media.
- Solving customer queries.
- Handling customer orders from official website and other platforms. ...
Posted
15 hours ago
MYR1,700 - MYR1,900 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Make outbound calls to promote SME products, packages and promotions
- Generate targeted sales and achieve monthly sales targets
- Attend to inbound enquiries regarding products and packages ...
Posted
a month ago
MYR2,200 - MYR3,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrate and provide information on promoted products/services
- Make sure products in good condition when handling
- Create a positive image and lead consumers to use it ...
Posted
3 days ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensures highest standard of service delivery on personalized phone services to our customers.
- Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart.
- Handling and resolving customer complaints proficiently. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle inbound calls professionally, accurately, and within the required service standards.
- Perform customer verification before disclosing information or processing any request.
- Identify correct type of case and escalate cases promptly through the approved channel. ...
Posted
12 days ago
Up to MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
- Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
- Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
10 days ago
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- * Assist with document collection, submission, and delivery to government agencies, banks, hospitals, and other related parties.
- * Provide on-site support for MM2H applicants throughout different stages of the application process.
- * Accompany clients to appointments such as medical check-ups, bank visits, government offices, property viewings, shopping, and other scheduled activities. ...
Posted
a day ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly, professional, and efficient support to merchants and customers.
- Serve as the first point of contact in handling and resolving customer and merchant complaints.
- Respond promptly and professionally to customer and merchant inquiries, including basic IT-related and system integration questions. ...
Posted
18 days ago
Customer Service (Mandarin Speaker)
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries through phone calls, WhatsApp, email, or other communication channels.
- Provide accurate information regarding products and services.
- Assist customers with enquiries, requests, complaints, and issue resolution. ...
Posted
8 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- We are hiring for Mandarin Speaker for our client based in Cyberjaya SelangorSalary Rm : 4500 basic Shift Allowances : 300-400 RM (Depending upon shifts)Shift pattern ; 24*7working days : 5 days working ( can be any 5 days)Project : TravelWe are looking to close 4 position for Travel project - candidate either fluent with Simplified mandarin or Traditional mandarin both can apply.Kindly whatsapp to book the interview slots91-7988209327
Posted
16 days ago
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