100+ E Commerce Customer Service Jobs - September 2026 - Urgent Hiring
Showing 139 jobs results for
"e commerce customer service"
Chat Available
MYR3,200 - MYR4,300 Per Month
Fresh Graduates
Near Train Station
- Support customers across global official e-commerce platforms, handling enquiries related to products, orders, payments, delivery, returns, refunds, and exchanges.
- Deliver professional and timely customer support through email, live chat, and other service channels.
- Manage and follow up on order, delivery, return, and refund cases to ensure timely resolution. ...
Posted
3 days ago
Chat Available
MYR3,200 - MYR4,300 Per Month
Fresh Graduates
Near Train Station
- Support customers across SEA official e-commerce platforms, handling enquiries related to products, orders, payments, delivery, returns, refunds, and exchanges.
- Deliver professional and timely customer support through email, live chat, and other service channels.
- Manage and follow up on order, delivery, return, and refund cases to ensure timely resolution. ...
Be an early applicant!
Posted
3 days ago
Chat Available
MYR3,200 - MYR4,300 Per Month
Fresh Graduates
Near Train Station
- Support customers across SEA official e-commerce platforms, handling enquiries related to products, orders, payments, delivery, returns, refunds, and exchanges.
- Deliver professional and timely customer support through email, live chat, and other service channels.
- Manage and follow up on order, delivery, return, and refund cases to ensure timely resolution. ...
Posted
3 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Near Train Station
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- Your Team ...
Be an early applicant!
Posted
3 days ago
Chat Available
Customer Service Executive (TikTok / E-Commerce – Perfume)
MYR2,200 - MYR3,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries via WhatsApp, TikTok, and Shopee.
- Provide product information and perfume recommendations.
- Manage customer orders, follow-ups, and after-sales service. ...
Posted
a day ago
Chat Available
E-commerce Sales & Customer Service (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints. ...
Posted
a day ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Upload, update, and maintain product listings including descriptions, images, pricing, variations, and stock levels on Shopee Seller Centre and TikTok Shop Seller Center.
- Monitor inventory across both platforms and coordinate with the warehouse/logistics team to prevent stockouts or overselling.
- Process and track orders on Shopee and TikTok Shop, ensuring accurate and timely fulfillment within platform SLAs. ...
Posted
8 days ago
Chat Available
MYR2,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Host TikTok live streaming sessions to introduce and promote the company's beauty and cosmetic products, while enhancing brand awareness and driving sales performance.
- Develop a thorough understanding of product ingredients, benefits, key features, and application methods, and present them to audiences in a professional, engaging, and authentic manner.
- Conduct product demonstrations, makeup tutorials, product swatches, and beauty tips during live sessions to increase customer confidence and encourage purchases. ...
Be an early applicant!
Posted
10 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
George Town, Pulau Pinang
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- Your Team ...
Be an early applicant!
Posted
8 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Petaling, WP Kuala Lumpur
Near Train Station
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- Your Team ...
Be an early applicant!
Posted
3 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- Your Team ...
Be an early applicant!
Posted
8 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
George Town, Pulau Pinang
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- Your Team ...
Be an early applicant!
Posted
3 days ago
Chat Available
E-commerce Advisor (Mandarin Speaker)
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
- Manage Amazon product listings, including product upload, optimization, and page improvement.
- Develop sales strategies and marketing plans.
- Analyze product performance, market trends, competitors, and pricing strategies. ...
Posted
3 days ago
Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Assist with daily e-commerce fulfilment operations, particularly during the morning.
- Pick, prepare, and pack customer orders accurately and efficiently.
- Check orders and products carefully to ensure accuracy before shipment. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in compliance verification of complaints across various channels.
- Escalate and follow up on abnormal cases.
- Conduct regular self-reviews; actively participate in weekly quality meetings, share cases, and propose process improvement suggestions. ...
Posted
9 days ago
Chat Available
Undisclosed
- Handling online shopping website or any company social media.
- Maintain some selected product category’s sales and growth at our website, Shopee and Lazada platforms.
- Monitor competitor’s marketing strategy and study market trend. ...
Posted
15 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
- Build and manage a B2B sales pipeline focused on pharmacies
- Source leads, qualify opportunities, and conduct consistent follow-ups
- Prepare tailored proposals and negotiate contracts to close deals ...
Be an early applicant!
Posted
4 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Verify customer complaints submitted by merchants and platform sides according to company policies; complete audits within required timeframes and escalate issues as needed.
- Respond to customers in writing via ticket system or templates within SLA requirements to ensure timely closure.
- Report high-risk complaints immediately; strictly follow SOPs to ensure standardized, traceable processes. ...
Posted
9 days ago
Chat Available
MYR6,000 - MYR8,000 Per Month
Near Train Station
- Oversee the daily operations of TikTok Shop and Shopee Malaysia.
- Optimize product listings, including titles, images, descriptions, and inventory.
- Ensure store health by monitoring ratings, disputes, prohibited content, and intellectual property compliance. ...
Posted
10 days ago
Chat Available
MYR2,100 - MYR2,800 Per Month
Fresh Graduates
Near Train Station
- Provide administrative support to the team, including managing correspondence, scheduling appointments, and organizing meetings.
- Handle incoming and outgoing mail and deliveries, ensuring timely distribution to the appropriate personnel.
- Maintain and update company records, databases, and filing systems with accuracy and attention to detail. ...
Posted
6 days ago
Chat Available
Company Confidential
MYR2,000 - MYR4,000 Per Month
- Handle customer enquiries through WhatsApp, telephone, social media and other designated communication channels.
- Respond to customers promptly, professionally and courteously.
- Assist customers with product information, ordering procedures, payment confirmation, delivery status and general enquiries. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Serve as the main point of contact for assigned clients via WhatsApp group and ticketing system
- Respond to and resolve daily client queries and requests in a timely manner
- Monitor and coordinate daily order processing status with internal teams ...
Posted
11 days ago
Chat Available
MYR5,500 - MYR8,000 Per Month
Near Train Station
- Act as the main point of contact for commercial vehicles breakdowns, complaints, and service issues from dealers, fleet owners, and corporate customers.
- Coordinate towing operations nationwide and ensure fast dispatch, follow-up, and reporting.
- Troubleshoot issues with workshops and technicians (mechanical, electrical, warranty-related). ...
Posted
24 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
- Maintenance of Ecommerce database (pricing, description, specification, images)
- Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out.
- Prepare campaign launches & activations through new product images/inventory for uploading, price changes ...
Posted
a month ago
Chat Available
MYR2,000 - MYR2,600 Per Month
Near Train Station
- Manage e-commerce and online platforms, including TikTok, Shopee, Lazada, Facebook, and Instagram.
- Process customer orders accurately and ensure timely order fulfilment.
- Respond to customer enquiries and recommend the correct and suitable parts based on their needs. ...
Be an early applicant!
Posted
10 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Provide comprehensive administrative and logistical support to the sales team, ensuring smooth daily operations and efficient workflow.
- Manage and organize sales documentation, including proposals, contracts, and customer records, maintaining accuracy and accessibility.
- Coordinate sales activities and schedules, including booking appointments, managing calendars, and arranging travel logistics for sales representatives. ...
Be an early applicant!
Posted
4 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Puchong, 47180
Near Train Station
- You will be handling lingerie (bras) and women's clothes for the customers.
- You will ensure no customer is left waiting. You will be responsible for dealing with all customer enquiries in a timely manner, ensuring that every message receives a prompt and helpful response.
- You will manage the returns process. You will handle customer returns and exchanges, ensuring they are processed quickly and efficiently so the customer isn't left waiting for their refund or new item. ...
Posted
25 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
50400 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage and optimize product listings on various e-commerce platforms.
- Develop and execute e-commerce sales strategies to drive revenue growth.
- Analyze sales data and market trends to identify opportunities and improve performance. ...
Posted
24 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
- Pick customer orders accurately from store shelves based on GrabMart and other e-commerce platform order slips.
- Verify item names, quantities, variants, and expiry dates to minimize picking errors and missing items.
- Pack orders neatly using shopping bags, separating fragile, chilled, frozen, and food items where required. ...
Posted
2 months ago
Chat Available
MYR3,000 - MYR4,000 Per Month
50400 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage and optimize product listings on various e-commerce platforms.
- Develop and execute e-commerce sales strategies to drive revenue growth.
- Analyze sales data and market trends to identify opportunities and improve performance. ...
Posted
24 days ago