Upload, update, and maintain product listings including descriptions, images, pricing, variations, and stock levels on Shopee Seller Centre and TikTok Shop Seller Center.
Monitor inventory across both platforms and coordinate with the warehouse/logistics team to prevent stockouts or overselling.
Process and track orders on Shopee and TikTok Shop, ensuring accurate and timely fulfillment within platform SLAs.
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Human Resources Management
Recruitment and Staffing
Employee Relations
Performance Management
Compensation and Benefits Administration
HR Policies and Procedures
Talent Acquisition
Onboarding
HRIS Systems
Labor Law Compliance
Coordinate board and committee meetings, including scheduling, coordination of notices, agendas, board papers, and meeting logistics.
Assist in the preparation, execution, and filing of statutory documents, board resolutions, certified true copies (CTCs), annual returns, and other corporate filings.
Support corporate exercises, Directors' and substantial shareholders' disclosures, and recurrent related party transaction documentation (if any).
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Client Interaction: Engage with potential buyers, sellers, and tenants, building strong relationships through excellent communication skills and a passion for real estate.
Property Showcasing: Accompany clients on property viewings, highlighting the unique features and benefits of each property in our portfolio.
Administrative Support: Assist the sales team with administrative tasks such as preparing contracts, agreements, and listing presentations to ensure smooth transactions.
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Provide first- and second-level application and technical support for the PeopleQuest HRMS platform through phone, email, remote connection, and on-site visits when required.
Investigate, troubleshoot, and resolve customer incidents within agreed service-level agreements, ensuring all cases are properly documented, tracked, and closed.
Collaborate with the Quality Assurance, Product, and Development teams to reproduce issues, identify root causes, and deliver system fixes or workarounds.
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Manage project administration by maintaining and updating project trackers, purchaser conversion status, SPA signing progress, lawyer assignments, renovation listings, and other project records.
Coordinate with purchasers, agents, solicitors, contractors, and internal stakeholders to ensure timely submission of documents, SPA execution, unit locking, unit swaps, refund requests, and other project-related matters.
Serve as the primary point of contact for purchasers after Vacant Possession (VP), providing guidance on key collection, access card registration, defect submission, renovation applications, and property management onboarding.
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Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Process sales orders accurately and efficiently, ensuring timely fulfillment and delivery to customers.
Maintain accurate and up-to-date sales records, including customer information, order details, and sales transactions.
Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns in a professional and timely manner.
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