Technology Implementation & Optimization: Lead end-to-end integration of new technologies, conducting system studies and identifying "Free of Charge" (FOC) features to maximize business value.
PSS Functional SME: Serve as the Subject Matter Expert for Reservations and Ticketing modules, validating all system enhancements and change requests.
End-to-End Testing Management: Manage the full User Acceptance Testing (UAT) lifecycle, from scenario creation and timeline management to formal sign-off....
Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling meetings, and preparing correspondence.
Handle incoming and outgoing mail, faxes, and courier services, ensuring timely and accurate delivery of documents.
Maintain and organize company records, files, and databases, ensuring information is up-to-date and easily accessible....
Administrative Support
Office Management
Scheduling
Record Keeping
Communication
Data Entry
Time Management
Organizational Skills
Organizational Skills
Organizational Skills
Administrative Support
Office Management
Scheduling
Communication
Data Entry
Record Keeping
Time Management
Organization
Customer Service
Microsoft Office Suite
Microsoft Office Suite
Microsoft Office
Accounting
Time Management
Administrative Support
Office Management
Scheduling
Data Entry
Communication
Customer Service
Record Keeping
Record Keeping
Record Keeping
Record Keeping
Manage and maintain the company's filing system, ensuring all documents are organized, accessible, and securely stored.
Handle incoming and outgoing emails.
Provide excellent customer service by answering phone calls, responding to inquiries, and directing visitors to the correct departments or individuals....
Handle customer enquiries through phone calls, WhatsApp, email, walk-in customers, and existing customer communication channels.
Confirm customer order details, including product specifications, size, quantity, material, colour, completion date, delivery arrangement, and self-collection arrangement.
Coordinate closely with Designer, Production Department, Storekeeper, Logistic Department, Billing Department, and Finance Department to ensure smooth order processing....
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Tasks include –
Drafting administrative correspondence and minutes;...