Operations & Floor ManagementOversee day-to-day store operations.Ensure smooth service flow, especially during peak periodsCoordinate effectively between kitchen and service staff.
Prepare and serve a variety of coffee and other beverages according to established recipes and quality standards, ensuring consistency and customer satisfaction.
Assist in the preparation of ingredients, including washing, chopping, and portioning vegetables, meats, and other food items according to established recipes and standards
Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
To prepare all meals and other food items served in the designated wok area. All duties are to be performed in accordance with department and Company policies, practices, procedures and within the framework.