Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures.
Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested.
Ensure all guest information is accurate and maintained in an organized manner.
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High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
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Greet guests warmly, assist with check-in/check-out, handle inquiries and concerns, and provide information about hotel facilities and local attractions.
Manage reservations via phone, email, or in-person, verify details, and communicate policies to guests.
Maintain accurate records, handle transactions, and provide administrative support to the Front Office Manager.
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Greet guests warmly, assist with check-in/check-out, handle inquiries and concerns, and provide information about hotel facilities and local attractions.
Manage reservations via phone, email, or in-person, verify details, and communicate policies to guests.
Maintain accurate records, handle transactions, and provide administrative support to the Front Office Manager.
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The Front Office Associate is in charge of looking after the guest during their whole stay, handling guest’s requests, check-in and check-out and therefore, must have immaculate grooming, pleasant manners, full knowledge of hotel facilities, general information of the area and most importantly a smiling, friendly disposition.
Understand guests' needs and preferences and provide the necessary assistance to ensure utmost guest satisfaction.
Possess at least O’ Levels, Professional Certificate, Diploma in Hotel Management.
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The Front Office Associate is in charge of looking after the guest during their whole stay, handling guest’s requests, check-in and check-out and therefore, must have immaculate grooming, pleasant manners, full knowledge of hotel facilities, general information of the area and most importantly a smiling, friendly disposition.
Understand guests' needs and preferences and provide the necessary assistance to ensure utmost guest satisfaction.
Possess at least O’ Levels, Professional Certificate, Diploma in Hotel Management.
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GENERAL DESCRIPTION A Clinic Receptionist plays a pivotal role as the first point of contact for patients in a healthcare setting. This key position involves warmly greeting patients, expertly scheduling appointments, managing incoming phone calls, efficiently registering patients, processing payments with precision, and maintaining accurate records. In addition, the receptionist handles a range of administrative tasks to ensure a smooth, welcoming environment, ultimately contributing to a positive patient experience and the clinic's overall efficiency.
RESPONSIBLE FOR 1. To cordially receive all patients with or without an appointment, directly from the lobby and A&E.
Strictly maintained the confidentiality and safety of the patient at all times in the hospital.
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