Monitor and respond promptly to all official company emails to ensure timely communication and coordination.
Manage office petty cash, including disbursement, record-keeping, and monthly reconciliation.
Provide support and guidance to agents on various operational matters such as ERP system usage, stamping procedures, training schedules, and general enquiries.
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Payroll processing and salary calculation
Good knowledge of HR and payroll procedures
Proficient in Microsoft Excel and Microsoft Office
Experience with payroll/HR software is an advantage
Good data entry and record-keeping skills
Strong attention to detail and accuracy
Good administrative and organizational skills
Able to handle confidential employee information
Good communication and interpersonal skills
Able to work independently and meet deadlines
Good problem-solving skills
Knowledge of basic accounting is an added advantage
• Must be able to communicate in Mandarin and English. 必须能以中文和英文沟通. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Good communication and coordination skills. 具备良好的沟通与协调能力。
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Good communication and interpersonal skills.
Basic knowledge of Microsoft Office
especially Microsoft Word and Excel.
Good organisational and time-management skills.
Detail-oriented
responsible and willing to learn.
Able to maintain confidentiality when handling employee and company information.
Able to work independently and as part of a team.
Manage end-to-end recruitment, including preparing and posting job advertisements, screening candidates, arranging interviews, and coordinating the hiring process.
Ensure recruitment processes are carried out efficiently to minimize business disruption.
Maintain employee records, documents, and HR databases accurately and in compliance with relevant regulations.
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Google Sheets
Microsoft Office
Time Management
Customer Service
Administrative Support
E-commerce Support
Communication Skills
Data Entry
Problem-Solving
To provide administrative support to daily office operations (eg. Agent PO, DO).
To handle daily administrative duties such as customer registration, answering phone calls, responding to messages, and emails, scheduling delivery schedule for agent’s customers and remark notes if any special request
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To ensure the submission of reports as required by the Branch Manager/Person in Charge (PIC) at branch or any other departments are correct and submitted as per dateline given.
To ensure a systematic filing system and accurate documentation.
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